LM
Lesego M
Active since Jan 2022
2
Reviews
0
Industries
Reviews
2 reviews21 months ago
Worst service I’ve had to encounter in my life
Pure bad service I followed up with them on 17/06/2024 for my discovery card delivery. At 12pm before delivery time then at 13:04 and again at 14:45pm The consultants kept saying they have escalated the issue but no feedback provided during all the intervals of my delivery slot. When I finally called at 15:20 with discovery bank they advised they will reschedule my delivery for the 24/07/2024 which I must wait and can’t perform any transactions I had to rush and open a Capitec account so that I could transfer money to and fro so I can pay off my things due to their negligence. The Customer service agents get rude when you ask to reschedule and the driver claims that he called I asked to send a screenshot of all my calls to prove the driver **** and never arrived and they just keep beating around the bush and forcing to deliver my items the following week I’m yet to receive my card and honestly would advise service providers to stop using their services as they will lose potential clients due to this.
0 replies
24 months ago
Faheem or Fahad *****ulently putting Individuals under Review
This Company has been giving me a run around for close to 7 years. I was unfortunately dismissed from my last position in 2018 and was left in debt in this time they tried to counsel me forcing me to agree to debt review which I had to rethink and to my amazement they started debiting my account from my pension fund that I had left to survive on for three months consecutively. I had tried to contact them and speak to the Legal representative who put this *****ulently on my name Faheem or Fahad who is never available to take accountability. For three full years namely 2019 to 2023 I had to work at my debts myself and deal with the creditors myself and ended up paying off these debts and in all this time I’ve been trying to reach them and ask them to remove the debt review as I had not consented to this or signed any of the documents the had sent me. I then spoke to Vuyiseka in 2023 August who inturn also gave false promises and requested me to send them proof that I was paying off my accounts which was done but still no resolve. I then received messages from other collection houses which asked me to send proof that account have been settled which was done and they easily removed my information from their databases without any hassles or arguments unlike the former who still have me under review. I’ve requested for a proof of calls where I had consented to their company terms which they cannot provide also when I request a copy of the document for debt review that they advised I signed which is false they refused. This company is a **** and do things without any individuals consent and will give you the run around to resolve your matters.
0 replies
Review Distribution
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1 Star
2 (100%)