Aslam H

Dissatisfaction with Fossil watches

Fossil watches store in gateway Horrible store and a staff member with attitude. They made me come to the store several times after requesting my mechanism to be changed and the staff insisted that the battery is the issue. I had informed them that every time my watch gets sent in it is returned with the watch being badly scratched I now received my watch after going to the store for 4 times and 2 1/2 months later only to be getting attitude by the staff member that asks me "why did i not tell the person that served me the first time to state how many scratches was on the watch". As a customer i am there to get a service and not tell the workers how to do the job. If that is the case, Fossil should train their staff better. It seems that if you go for a repair and they make scratches or damages to your item, you cannot do anything but just accept the item and pay for the horrible workmanship Terrible service from the store as well as no care for your belongings Do not buy fossil watches!!!