Roxy R

****ty Customer Service

I am new to Bid or Buy and as a first time seller I was not sure of all the do's and dont's of the platform. None the less, I am also not stupid when selling something. A week after selling my first item I still haven't received my funds. I have made numerous phone calls...at my own expense and sent the requested documents and still no payment. When phoning the call center they tell you all is fine and payment was made. LIE! They say they send you emails... NOTHING. I even had to give an alternative email address. Morne from Bid or Buy says that they cannot make an exception because all the documents were not sent, but when on the phone to customer care they assure you that all is good. Money was paid. Lies!! Now I have to resend the documents and wait until Monday before I can get my own money from them. Really ****ty customer care service They won't even try to be of any kind of real assistance to their customers. I will not use their platform again and I will remove all my current listing with them. I will also recommend nobody make use of them Very dissapointed