Active since Jan 2022
My experience was highly unsatisfactory. No written quotation was provided before the work began, and the final invoice was excessive and not clearly aligned to the work carried out. A so-called discount was app****, but the amount remained unreasonably high and lacked transparency. The company claims to be VAT registered, but there was no clear breakdown or explanation of how the charges were calculated. The pump installed failed within two days. When I attempted to raise the issue and request warranty support, my calls were not answered or returned. Overall, I would recommend avoid relying on their glossy website
Prompt and full knowledge of available products in the market
Minenhle Xulu was polite, professional and assisted me with my issue promptly
Trisha Diale handled a problem that had been outstanding for over a month in a professional and timely manner. Thank you Trisha