

Swift Plumbing
Based on recent customer reviews, Swift Plumbing receives sharply divided feedback. A recurring theme among dissatisfied customers is allegations of overcharging, inflated invoices, undisclosed call out and camera fees, and disputes around VAT registration and quotation transparency. Several customers describe rude conduct, poor follow up on warranty issues, and outsourced technicians failing to resolve problems correctly. On the positive side, a smaller group of customers consistently mention rapid response times, same day attendance for blocked drains and burst geysers, and helpful interactions with the manager and staff member Kevin.
TrustIndex
2.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My experience was highly unsatisfactory. No written quotation was provided before the work began, and the final invoice was excessive and not clearly aligned to the work carried out. A so-called discount was app****, but the amount remained unreasonably high and lacked transparency. The company claims to be VAT registered, but there was no clear breakdown or explanation of how the charges were calculated. The pump installed failed within two days. When I attempted to raise the issue and request warranty support, my calls were not answered or returned. Overall, I would recommend avoid relying on their glossy website
1 reviews | Active since Jan 2020
My experience was highly unsatisfactory. No written quotation was provided before the work began, and the final invoice was excessive and not clearly aligned to the work carried out. A so-called discount was app****, but the amount remained unreasonably high and lacked transparency. The company claims to be VAT registered, but there was no clear breakdown or explanation of how the charges were calculated. The pump installed failed within two days. When I attempted to raise the issue and request warranty support, my calls were not answered or returned. Overall, I would recommend avoid relying on their glossy website
1 reviews | Active since Jan 2020
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
1 reviews | Active since Jan 2020
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
1 reviews | Active since Jan 2020
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
1 reviews | Active since Jan 2020
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
1 reviews | Active since Jan 2020
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
1 reviews | Active since Jan 2020
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
1 reviews | Active since Jan 2020
DO NOT USE THIS COMPANY!!! They are *******! They outsource their services and then overcharge unsuspecting clients. Today I was charged R1900 for a geyser element which costs R350 at Builders Warehouse. I was charged R1950 for a thermostat, R1950 for a TP Valve and MT Valve. When looking at the cost of these I was overcharged at least 2.5x what I should have been charged. Be warned!!!!
1 reviews | Active since Jan 2020
DO NOT USE THIS COMPANY!!! They are *******! They outsource their services and then overcharge unsuspecting clients. Today I was charged R1900 for a geyser element which costs R350 at Builders Warehouse. I was charged R1950 for a thermostat, R1950 for a TP Valve and MT Valve. When looking at the cost of these I was overcharged at least 2.5x what I should have been charged. Be warned!!!!
1 reviews | Active since Jan 2020
Most horrible experience ever! They have extremely bad customer service skills. They quote you R250 for a call out. 30 kind later of just looking at the drains they charge you a R350 camera fee, camera which was never used. And then tell you you pay for it for lying on the bakkie..even if not used. Don't disclose this beforehand. Very bad service
1 reviews | Active since Jan 2020
Most horrible experience ever! They have extremely bad customer service skills. They quote you R250 for a call out. 30 kind later of just looking at the drains they charge you a R350 camera fee, camera which was never used. And then tell you you pay for it for lying on the bakkie..even if not used. Don't disclose this beforehand. Very bad service
1 reviews | Active since Jan 2020
I’m extremely dissatisfied with Swift Plumbing. While they respond quickly, their pricing is absolutely ridiculous. They charged me over R7,000 to fix a toilet and replace a stop valve. I had to argue to get the amount reduced and still ended up paying more than R5,000. This is pathetic service — not because of the work, but because of the blatant overcharging. Based on other reviews, it seems this isn’t an isolated case. They inflate prices and don’t even stick to their quotes. ⚠️ My advice: Always get multiple quotes before using them. I would not recommend Swift Plumbing to anyone.
1 reviews | Active since Jan 2020
I’m extremely dissatisfied with Swift Plumbing. While they respond quickly, their pricing is absolutely ridiculous. They charged me over R7,000 to fix a toilet and replace a stop valve. I had to argue to get the amount reduced and still ended up paying more than R5,000. This is pathetic service — not because of the work, but because of the blatant overcharging. Based on other reviews, it seems this isn’t an isolated case. They inflate prices and don’t even stick to their quotes. ⚠️ My advice: Always get multiple quotes before using them. I would not recommend Swift Plumbing to anyone.
Based on recent customer reviews, Swift Plumbing receives sharply divided feedback. A recurring theme among dissatisfied customers is allegations of overcharging, inflated invoices, undisclosed call out and camera fees, and disputes around VAT registration and quotation transparency. Several customers describe rude conduct, poor follow up on warranty issues, and outsourced technicians failing to resolve problems correctly. On the positive side, a smaller group of customers consistently mention rapid response times, same day attendance for blocked drains and burst geysers, and helpful interactions with the manager and staff member Kevin.
Swift Plumbing has a TrustIndex of 2.9 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Swift Plumbing across 15 total reviews. How is the TrustIndex calculated? →