SP
Swift Plumbing
Unclaimed Business
SP
Swift Plumbing
Unclaimed Business
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Swift Plumbing receives overwhelmingly negative feedback centered on excessive pricing and alleged deceptive billing practices. Multiple customers report being dramatically overcharged for basic repairs such as toilet valves and geyser elements, with final invoices differing significantly from initial quotes. Serious concerns have been raised about the company charging VAT without being VAT registered. Customers also describe rude and threatening interactions with staff, including the owner. A small number of satisfied customers praise fast response times and effective drain and geyser work.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-60
Recommended: Unlikely
Review Distribution
2.2|13 Reviews
Jun '25 - May '26
5(30.8%)
4(0%)
3(0%)
2(0%)
1(69.2%)
5(30.8%)
4(0%)
3(0%)
2(0%)
1(69.2%)
Frequently Asked Questions About Swift Plumbing
Based on recent customer reviews, Swift Plumbing receives overwhelmingly negative feedback centered on excessive pricing and alleged deceptive billing practices. Multiple customers report being dramatically overcharged for basic repairs such as toilet valves and geyser elements, with final invoices differing significantly from initial quotes. Serious concerns have been raised about the company charging VAT without being VAT registered. Customers also describe rude and threatening interactions with staff, including the owner. A small number of satisfied customers praise fast response times and effective drain and geyser work.
Swift Plumbing has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Swift Plumbing across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Seanene R
1 reviews | Active since Jan 2020
8 Jan 2026, 12:12
Swift Plumbing - ****mers, Not VAT registered and claims VAT, don't keep to time they propose
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
Helpful (0)
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Seanene R
1 reviews | Active since Jan 2020
8 Jan 2026, 12:12
Swift Plumbing - ****mers, Not VAT registered and claims VAT, don't keep to time they propose
They give a time and come very late. They just do a check and provide you with a quotation to approve, they literally just go ahead with the job and slap you with a huge invoice of which they expect 70% payment. They are not VAT registered but do charge VAT on their invoices, ****ming customers and ******** trading. Upon requesting their VAT number, I received no response. The VAT number search with SARS delivered no results.
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Replies (0)CH
Cindy H
1 reviews | Active since Jan 2020
4 Jan 2026, 08:37
False advertising RUDE **** BUSINESS OWNER
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
Helpful (0)
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Cindy H
1 reviews | Active since Jan 2020
4 Jan 2026, 08:37
False advertising RUDE **** BUSINESS OWNER
This is an outsourced company posing as plumbers. They are ******* charging VAT and are not even VAT registered! I called the owner who proceeded to tell me to eff off, as it's Sunday. Yet they advertise 24hr service. DO NOT USE THESE *******!
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Samantha G
1 reviews | Active since Jan 2020
4 Jan 2026, 01:38
******ion
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
Helpful (0)
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Samantha G
1 reviews | Active since Jan 2020
4 Jan 2026, 01:38
******ion
Hi All, I would like to warn everyone about www.swiftplumbing.co.za, they are ******ing customers with their pricing and call out fees, please don't use them, they charged me R7800 just to replace a valve in the toilet please always check if a company is reputable this company is a ****
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Replies (0)BR
Barbara R
1 reviews | Active since Jan 2020
20 Dec 2025, 18:11
BE WARNED!!! Do NOT use this company!
DO NOT USE THIS COMPANY!!! They are *******! They outsource their services and then overcharge unsuspecting clients. Today I was charged R1900 for a geyser element which costs R350 at Builders Warehouse. I was charged R1950 for a thermostat, R1950 for a TP Valve and MT Valve. When looking at the cost of these I was overcharged at least 2.5x what I should have been charged. Be warned!!!!
Helpful (0)
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Barbara R
1 reviews | Active since Jan 2020
20 Dec 2025, 18:11
BE WARNED!!! Do NOT use this company!
DO NOT USE THIS COMPANY!!! They are *******! They outsource their services and then overcharge unsuspecting clients. Today I was charged R1900 for a geyser element which costs R350 at Builders Warehouse. I was charged R1950 for a thermostat, R1950 for a TP Valve and MT Valve. When looking at the cost of these I was overcharged at least 2.5x what I should have been charged. Be warned!!!!
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CN
Chelleese N
1 reviews | Active since Jan 2020
10 Nov 2025, 15:08
Very bad service.
Most horrible experience ever! They have extremely bad customer service skills. They quote you R250 for a call out. 30 kind later of just looking at the drains they charge you a R350 camera fee, camera which was never used. And then tell you you pay for it for lying on the bakkie..even if not used. Don't disclose this beforehand. Very bad service
Helpful (0)
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Chelleese N
1 reviews | Active since Jan 2020
10 Nov 2025, 15:08
Very bad service.
Most horrible experience ever! They have extremely bad customer service skills. They quote you R250 for a call out. 30 kind later of just looking at the drains they charge you a R350 camera fee, camera which was never used. And then tell you you pay for it for lying on the bakkie..even if not used. Don't disclose this beforehand. Very bad service
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Shane M
1 reviews | Active since Jan 2020
28 Oct 2025, 13:59
*******!!!
I’m extremely dissatisfied with Swift Plumbing. While they respond quickly, their pricing is absolutely ridiculous. They charged me over R7,000 to fix a toilet and replace a stop valve. I had to argue to get the amount reduced and still ended up paying more than R5,000. This is pathetic service — not because of the work, but because of the blatant overcharging. Based on other reviews, it seems this isn’t an isolated case. They inflate prices and don’t even stick to their quotes. ⚠️ My advice: Always get multiple quotes before using them. I would not recommend Swift Plumbing to anyone.
Helpful (0)
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Shane M
1 reviews | Active since Jan 2020
28 Oct 2025, 13:59
*******!!!
I’m extremely dissatisfied with Swift Plumbing. While they respond quickly, their pricing is absolutely ridiculous. They charged me over R7,000 to fix a toilet and replace a stop valve. I had to argue to get the amount reduced and still ended up paying more than R5,000. This is pathetic service — not because of the work, but because of the blatant overcharging. Based on other reviews, it seems this isn’t an isolated case. They inflate prices and don’t even stick to their quotes. ⚠️ My advice: Always get multiple quotes before using them. I would not recommend Swift Plumbing to anyone.
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Kaila C
1 reviews | Active since Jan 2020
12 Sept 2025, 08:30
Very happy client
Called them for a blocked drain a few months ago with bad roots in that we have been struggling with for months and they came out to help the same day with excellent service and pricing also and the drain is still 100% . Also had a leak at my sink yesterday and they came out to help within minutes once again with excellent service. Will recommend them over and over again. Great service from the manager aswell
Helpful (0)
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Kaila C
1 reviews | Active since Jan 2020
12 Sept 2025, 08:30
Very happy client
Called them for a blocked drain a few months ago with bad roots in that we have been struggling with for months and they came out to help the same day with excellent service and pricing also and the drain is still 100% . Also had a leak at my sink yesterday and they came out to help within minutes once again with excellent service. Will recommend them over and over again. Great service from the manager aswell
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