MELISSA M

Bad service

I'm extremely disappointed at the service we experienced at your hotel today. The utter lack of respect for customers and unprofessionalism isn't to be expected from such a "fine" establishment. We called ahead to book a table and were told that it was first come first serve basis. Today we arrived to a closed door followed by what felt like an interrogation. When we were eventually seated, the server approached us with several more questions. No greeting. No service. We eventually left due to the ****py service and dismissive attitude of your staff You would expect better treatment at such established hotel Extremely disappointed