Tsebe M

BOLIVIA LODGE SALOME MONAMA UNDERMINED ME

I checked in at Bolivia Lodge on Monday the 31st of January 2022 late at night. When I arrived I had smelly pillows but I left them because it was late and I thought housekeeping will change them in the morning. I had an online class so after class our helper told me that they only took the towels. I then went to Salome Monama to inform her that the pillows smell bad and she was very rude. I went to fetch the four pillows so they could hear the unbearable smell, Criselda said I should put the pillows down and then head of housekeeping gave me new pillows. The second incident happened today, the housekeeping woman came at 10am and told me to remove everything on my bed because she wanted to make the bed which I did. She left for almost 3 hours because she came back at 12:55pm, when she came back I had removed my stuff on the floor and put them back on the bed because my son wanted to sleep so there was no linen on the bed I had to use my own blanket which I brought from home. The lady came and removed my stuff from the other bed, she put my sons chair upside down and put his white vest on the chair which was shocking because chairs are not clean underneath. When I asked her she became defensive and we had an argument, the lady called Salome Monama and when we got there she said “Told we will chase this girl out”. Salome Monama from Bolivia Lodge undermined me and she has been rude from Tuesday. I will never stay at Bolivia Lodge ever again