Annah M

BAD SERVICE

Good day May 2021 i called Ford Brits because my car couldn't reverse, Eccosport titanum 1.5 automatic 2018 model. They made bookings for it and i took it there on the 25 May 2021, i was assist by the lady called Portia. She told me that they will inspect/diagnosis the car and let me know how much it cost to fix it. A few hours later she called me and told me that my car will cost me R 34000.00 to be fixed but they need to order some parts for it, i gave them a go ahead. On the 29 May 2021 they called me and said that my car was fixed and ready for collection, i went there and paid R 33893.23. 5 months later my car gave me the same problem, and it couldn't even start proper, i called Ford Brits and on the 28 October 2021 they booked for it and i took it there again and it went through the inspection and few days after they told me that i need to pay R 2800 or so for the battery because my car did not have enough power for them to see the problem. I told them that i already paid R34000. 00 and it still give me the same problem so i can't pay any amount and the battery only cost less than R1000 so i will buy my own battery. Then they told me to come and collect my car and they gave the incorrect report note. I got the new battery but still my car was not starting. I called Ford Brits again the car was still the same. I paid money for the car that never lasted and i ended up calling Absa to come and collect their since because i can't pay for while is not working then they came and collect the car. I will never recommend anyone to use Ford Brits they are worse.