Active since Feb 2022
We bought a 5 litre Neapolitan ice cream this week at the branch in Mall @ Carnival. To our surprise when opened at home the ice cream is in deplorable state, the tone of the pink, white and brown looks very artificial. It looks like a mess. I’ve never seen Neapolitan flavour that looks like this. We had to throw it away as no one would each such. Very disappointed.
I have made two orders with them. First order was delivered but an item was missing, They omitted the item from the invoice on the day of delivery, I have yet to receive my refund ( a month later). Second order went smoothly. Most of their items match the pictures on their website in look and quality. Just make sure you order your outfits way before your planned event.
Items received match the products advertised on their website. Communication line is clear, they usually respond promptly to queries.