Active since Mar 2022
I had quite the terrible experience at Birchwood Village and can attest to the maintenance woes and how they charge you an arm and a leg when you move out for nothing. I kept the unit very well maintained, the pictures at exit inspection even show proof of that but yet, I was charged to repaint the entire unit. I am currently in the process of disputing this. On top of that, I was charged around R3500 for apparently failing to send them a notice that I would be moving out. When they checked their records, I had actually sent it in time and they reversed the amount. I still have not received my key deposit as well. I would stay very far away from any IHS property if I were you.
I had quite the terrible experience at Birchwood Village and can attest to the maintenance woes and how they charge you an arm and a leg when you move out for nothing. I kept the unit very well maintained, the pictures at exit inspection even show proof of that but yet, I was charged to repaint the entire unit. I am currently in the process of disputing this. On top of that, I was charged around R3500 for apparently failing to send them a notice that I would be moving out. When they checked their records, I had actually sent it in time and they reversed the amount. I still have not received my key deposit as well. I would stay very far away from any IHS property if I were you.
I had quite the terrible experience at Birchwood Village and can attest to the maintenance woes and how they charge you an arm and a leg when you move out for nothing. I kept the unit very well maintained, the pictures at exit inspection even show proof of that but yet, I was charged to repaint the entire unit. I am currently in the process of disputing this. On top of that, I was charged around R3500 for apparently failing to send them a notice that I would be moving out. When they checked their records, I had actually sent it in time and they reversed the amount. I still have not received my key deposit as well. I would stay very far away from any IHS property if I were you.
Terrible experience from maintenance to the security, I would not recommend to anyone.
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