Ihs Property Management
Unclaimed Business
|1.2|26 Reviews (last 12 months)|This business does not respond to reviews
Ihs Property Management
Unclaimed Business
|1.2
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, IHS Property Management is facing significant tenant dissatisfaction across multiple estates and student accommodations. Customers consistently mention serious difficulties recovering rental deposits, with a recurring theme of disputed exit charges and prolonged delays. Tenants frequently raise concerns about unresponsive communication, unresolved maintenance issues including mould, faulty appliances and plumbing, and weak estate security. A recurring pattern involves billing and debit order errors that customers say have damaged their credit records. Isolated positive feedback acknowledges individual staff members who handled deposit refunds efficiently and professionally.
Performance(last 12 months):
Trustindex Rating
1.9NPS Score
-92Unlikely
TrustIndex
1.9
NPS Score
-92
Recommended: Unlikely
Review Distribution
1.2|26 Reviews
Sep '25 - Aug '26
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
Nqobani T
1 reviews | Active since Feb 2024
21 May 2026, 19:49
IHSPM the worst!
The worst f*# PM out there! They act like them doing their job is doing you a favour. And I suspect they’ll be trying to **** tenants. One of the latest absolutely uncalled for experiences was with this other person called Prudence Mausha; she needs to be investigated.
Helpful (0)
|Replies (0)NT
Nqobani T
1 reviews | Active since Feb 2024
21 May 2026, 19:49
IHSPM the worst!
The worst f*# PM out there! They act like them doing their job is doing you a favour. And I suspect they’ll be trying to **** tenants. One of the latest absolutely uncalled for experiences was with this other person called Prudence Mausha; she needs to be investigated.
0
Replies (0)ZM
Zandile M
1 reviews | Active since May 2023
19 May 2026, 17:38
worse renting company
the worst property rental one can use i would not recommend to anyone they ruin your credit profile when i app**** send pay slip and bank statement i get paid on the 20th they want money on the 1st how am i going to pay on that day they send threatening letter worse they never advise the process of electricity that charges us R35 daily besides electricity worse they don't even respond to any complaints means every month it will be this situation
Helpful (0)
|Replies (0)ZM
Zandile M
1 reviews | Active since May 2023
19 May 2026, 17:38
worse renting company
the worst property rental one can use i would not recommend to anyone they ruin your credit profile when i app**** send pay slip and bank statement i get paid on the 20th they want money on the 1st how am i going to pay on that day they send threatening letter worse they never advise the process of electricity that charges us R35 daily besides electricity worse they don't even respond to any complaints means every month it will be this situation
0
Replies (0)MN
Maanda N
1 reviews | Active since Sept 2025
24 Apr 2026, 13:18
IHS Properties
I am extremely frustrated with how IHS Property Management is handling a very basic contractual issue. I signed a lease in August 2022 as the only contracting tenant. Another person was vetted during the application process but never signed the lease, never signed surety, and never consented in writing to be liable. That should be the end of the story. Yet IHS insists on calling this a “dual lease” and continues to reflect the debt against both names, as if vetting magically replaces a signed contract. It does not. Their own lease says the agreement is concluded only upon signature (clauses 1.3.1 and 18.1) and that no agreement is valid unless in writing and signed (clause 17.1). Ignoring your own contract is not a policy — it’s negligence.
Helpful (0)
|Replies (0)MN
Maanda N
1 reviews | Active since Sept 2025
24 Apr 2026, 13:18
IHS Properties
I am extremely frustrated with how IHS Property Management is handling a very basic contractual issue. I signed a lease in August 2022 as the only contracting tenant. Another person was vetted during the application process but never signed the lease, never signed surety, and never consented in writing to be liable. That should be the end of the story. Yet IHS insists on calling this a “dual lease” and continues to reflect the debt against both names, as if vetting magically replaces a signed contract. It does not. Their own lease says the agreement is concluded only upon signature (clauses 1.3.1 and 18.1) and that no agreement is valid unless in writing and signed (clause 17.1). Ignoring your own contract is not a policy — it’s negligence.
0
Replies (0)lC
lerato C
1 reviews | Active since Nov 2015
22 Apr 2026, 00:47
The village security estate
The village security estate is an appalling place . Currently there is no water if it’s not water it’s no electricity. The telecom at gate has not been working for about 2 months now making access to this place very easy because anyone can just drive in and out. Security once let someone in at 3am who came and banged windows here by me. When this was reported ofco**** Jack lesufi did nothing. Finger prints taken for access only worked for a week and were suddenly removed from the system without being advised. Electricity and water is extremely expensive. When rent is short paid because of this even by a R100 WiFi then get deactivated or suspended without any notification. The place is dirty and noise levels are not managed. Don’t stay here as a woman staying alone as non of those complaints will be taken seriously. This place is infested with ****roaches. Don’t consider living here if you still wait to remain sane.
Helpful (0)
|Replies (0)lC
lerato C
1 reviews | Active since Nov 2015
22 Apr 2026, 00:47
The village security estate
The village security estate is an appalling place . Currently there is no water if it’s not water it’s no electricity. The telecom at gate has not been working for about 2 months now making access to this place very easy because anyone can just drive in and out. Security once let someone in at 3am who came and banged windows here by me. When this was reported ofco**** Jack lesufi did nothing. Finger prints taken for access only worked for a week and were suddenly removed from the system without being advised. Electricity and water is extremely expensive. When rent is short paid because of this even by a R100 WiFi then get deactivated or suspended without any notification. The place is dirty and noise levels are not managed. Don’t stay here as a woman staying alone as non of those complaints will be taken seriously. This place is infested with ****roaches. Don’t consider living here if you still wait to remain sane.
0
Replies (0)ZM
Zandile M
1 reviews | Active since May 2023
17 Apr 2026, 08:31
bad service
App**** for flat Jabulani Ekhaya got approved March i paid on the 11th moved in ok signed everything was given banking details but i saw with month to month rent that this is going to be an issue ok the have my pay slip and bank statement i get paid on the 20 now for April am i supposed to pay on the 1st how got threatening mail that was dated the 7th but got it on the 14th saying i need to pay in 7 days they called i told them i will pay on the 20th now i receive sms threatening my credit bureau and summons worse the agent did not advised that electricity is charged daily R38.00 besides buying electricity i spent R1000 paying for daily charges then buy electricity if i knew i would have not taken it but i am there i like the flat theirs services is bad
Helpful (0)
|Replies (0)ZM
Zandile M
1 reviews | Active since May 2023
17 Apr 2026, 08:31
bad service
App**** for flat Jabulani Ekhaya got approved March i paid on the 11th moved in ok signed everything was given banking details but i saw with month to month rent that this is going to be an issue ok the have my pay slip and bank statement i get paid on the 20 now for April am i supposed to pay on the 1st how got threatening mail that was dated the 7th but got it on the 14th saying i need to pay in 7 days they called i told them i will pay on the 20th now i receive sms threatening my credit bureau and summons worse the agent did not advised that electricity is charged daily R38.00 besides buying electricity i spent R1000 paying for daily charges then buy electricity if i knew i would have not taken it but i am there i like the flat theirs services is bad
0
Replies (0)NP
Nokubonga P
1 reviews | Active since Dec 2024
16 Mar 2026, 03:11
Little Manhattan Student Accommodation Pretoria
My daughter is a student at Tshwane University of Technology and currently stays at Little Manhattan Student Accommodation. I am extremely concerned about the living conditions and the lack of response from management regarding serious maintenance issues. Since my daughter moved in on 4 February 2026, several essential appliances in their unit have been faulty and the situation has still not been resolved. The stove has been a problem from the beginning, with only one plate working. Recently, a maintenance technician came to fix it, but instead of resolving the problem, the stove now does not switch off at all. The students now have to switch it off at the plug after using it, which is extremely dangerous and poses a serious fire hazard in a student residence. The microwave has not been working at all since she moved in. In addition, the fridge is also faulty, as only the freezer works while the fridge section does not cool properly, making it difficult for students to store food safely. There are also Wi-Fi issues. The internet only works in the study lounge, but does not work in the students’ bedrooms, which defeats the purpose of providing internet access to students who need to study and complete assignments from their rooms. Furthermore, there are frequent power outages, which disrupt the students’ daily living and studying environment. What is most frustrating is that I have sent multiple emails reporting these issues, but I have received no response from management. As a parent, it is very concerning that serious safety and maintenance issues affecting students are being ignored. I request that Little Manhattan Student Accommodation urgently address these issues, particularly the dangerous stove, the faulty fridge and microwave, the Wi-Fi connectivity problems, and the ongoing power issues. Most importantly, management should respond to complaints and communicate with parents and students when problems are reported. I hope this complaint will finally receive the attention it deserves and that immediate action will be taken to ensure the safety and wellbeing of the students.
Helpful (0)
|Replies (0)NP
Nokubonga P
1 reviews | Active since Dec 2024
16 Mar 2026, 03:11
Little Manhattan Student Accommodation Pretoria
My daughter is a student at Tshwane University of Technology and currently stays at Little Manhattan Student Accommodation. I am extremely concerned about the living conditions and the lack of response from management regarding serious maintenance issues. Since my daughter moved in on 4 February 2026, several essential appliances in their unit have been faulty and the situation has still not been resolved. The stove has been a problem from the beginning, with only one plate working. Recently, a maintenance technician came to fix it, but instead of resolving the problem, the stove now does not switch off at all. The students now have to switch it off at the plug after using it, which is extremely dangerous and poses a serious fire hazard in a student residence. The microwave has not been working at all since she moved in. In addition, the fridge is also faulty, as only the freezer works while the fridge section does not cool properly, making it difficult for students to store food safely. There are also Wi-Fi issues. The internet only works in the study lounge, but does not work in the students’ bedrooms, which defeats the purpose of providing internet access to students who need to study and complete assignments from their rooms. Furthermore, there are frequent power outages, which disrupt the students’ daily living and studying environment. What is most frustrating is that I have sent multiple emails reporting these issues, but I have received no response from management. As a parent, it is very concerning that serious safety and maintenance issues affecting students are being ignored. I request that Little Manhattan Student Accommodation urgently address these issues, particularly the dangerous stove, the faulty fridge and microwave, the Wi-Fi connectivity problems, and the ongoing power issues. Most importantly, management should respond to complaints and communicate with parents and students when problems are reported. I hope this complaint will finally receive the attention it deserves and that immediate action will be taken to ensure the safety and wellbeing of the students.
0
Replies (0)KN
Khensani N
1 reviews | Active since Jun 2017
14 Mar 2026, 14:10
Deposit refund-worst rental experience
Tirong views. The worst rental experience ever!! When I moved in the walls outside were dirty,broken furniture and cheap materials,poor maintenance. I moved out end of February after staying for three months,now that I have to get my deposit back I was told I will not get my refund back to due smalls dirty stains on the wall,instead I’m charged R9200 which is ridiculous,and I found the place which chipped walls. This place is a total **** !!I want my refund
Helpful (0)
|Replies (0)KN
Khensani N
1 reviews | Active since Jun 2017
14 Mar 2026, 14:10
Deposit refund-worst rental experience
Tirong views. The worst rental experience ever!! When I moved in the walls outside were dirty,broken furniture and cheap materials,poor maintenance. I moved out end of February after staying for three months,now that I have to get my deposit back I was told I will not get my refund back to due smalls dirty stains on the wall,instead I’m charged R9200 which is ridiculous,and I found the place which chipped walls. This place is a total **** !!I want my refund
0
Replies (0)AM
Amy M
1 reviews | Active since Jun 2020
23 Feb 2026, 11:39
Tirong views complex
When we moved in, the property itself was mostly finished, however there were still outstanding things that needed to be done. The outside walls were dirty and we were told painting would be done. Until now, this has still not been attended to. Maintenance is very poorly handled. There is a system to log issues, but it does not work properly. I logged plumbing and fumigation issues and they were not attended to. Following up with management is frustrating because there is no proper response and nothing gets resolved. One of the main reasons we chose this place was because we were told the units have solar geysers. My apartment does not have one, and management has since said there is “no budget” to install it. That is misleading, as this feature was used to market the property. Moving in also came with unexpected costs. Due to the design of the stairway, bed frames larger than a double do not fit upstairs unless they are taken apart and reassembled, which costs tenants extra money. This was not communicated before moving in. The units are also not curtain-ready. There are no curtain rails installed, so tenants must buy their own rails and pay someone to drill and install them. Again, another expense that should have been communicated upfront. Security exists, but it is not effective. There are security guards on site, however they are not armed and the visitor access/code system does not work properly. Delivery drivers and visitors are often allowed in without proper verification or access codes, which defeats the purpose of having controlled access. This makes the complex feel unsafe. There was a ******* in the complex and response was slow. As a resident, I do not feel safe here at all. Overall, this place is poorly managed, full of false promises, hidden costs, and complete disregard for tenant safety and maintenance. I would not recommend moving here unless you enjoy being stressed, ignored, and paying extra for things that should already be standard.
Helpful (0)
|Replies (0)AM
Amy M
1 reviews | Active since Jun 2020
23 Feb 2026, 11:39
Tirong views complex
When we moved in, the property itself was mostly finished, however there were still outstanding things that needed to be done. The outside walls were dirty and we were told painting would be done. Until now, this has still not been attended to. Maintenance is very poorly handled. There is a system to log issues, but it does not work properly. I logged plumbing and fumigation issues and they were not attended to. Following up with management is frustrating because there is no proper response and nothing gets resolved. One of the main reasons we chose this place was because we were told the units have solar geysers. My apartment does not have one, and management has since said there is “no budget” to install it. That is misleading, as this feature was used to market the property. Moving in also came with unexpected costs. Due to the design of the stairway, bed frames larger than a double do not fit upstairs unless they are taken apart and reassembled, which costs tenants extra money. This was not communicated before moving in. The units are also not curtain-ready. There are no curtain rails installed, so tenants must buy their own rails and pay someone to drill and install them. Again, another expense that should have been communicated upfront. Security exists, but it is not effective. There are security guards on site, however they are not armed and the visitor access/code system does not work properly. Delivery drivers and visitors are often allowed in without proper verification or access codes, which defeats the purpose of having controlled access. This makes the complex feel unsafe. There was a ******* in the complex and response was slow. As a resident, I do not feel safe here at all. Overall, this place is poorly managed, full of false promises, hidden costs, and complete disregard for tenant safety and maintenance. I would not recommend moving here unless you enjoy being stressed, ignored, and paying extra for things that should already be standard.
0
Replies (0)