GD
Gerda P
Active since Mar 2022
2
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2 reviews15 months ago
UFS and FUNDSA unacceptable terms to register for 3d year Education classes
My child was accepted to study Education at UFS beginning 2023 with an all inclusive FUNDSA burcary for the whole term of her studies. For some reason UFS had to refunded funds to FUNDSA resulting the students now owing more than R100,000 to UFS before they can register. After numerious emails and visits to the UFS Finance and Fundsa consultant, with different feedback each time, the students are not allowed to register for their 3rd year classes. Noye that no petsonal information have changed sonce2023. Some of the students lost their space in some classes already for th, like Sotho, thus unable to complete that subject in theor 3rd year and are now forced by UFS to take new subjects. The UFS force these students, with approved bursaries, to sign a declaration of debt to pay them the R100,000 monthly before end of Des 2025 before they can register for their 3rd year. As mentioned some subjects classes are full while our children tried their best to get answers and get this resolved numerious times. This is unfair and against their rights to education. They still achieves great exam and test results with a lot of extinctions. Thank you.
0 replies
50 months ago
Strughle to read with new specticals since January 2022
Poor service from Mimosa Mall branch in Bloem. I went for my eye test on 15/12/2021. When I collected my new specticals in January I struggle to read with it since day 1. First I was requested to wear it rather from the next day as I my eyes must get used to the new lenses to bd sbld to read with it. I went back 2 times complaining that I still struggle from day 1 to read. The 1st time my eyes were retested to confirm the prescription. The optomitris bend the frame after which I could read with it. Howether after 2 days I struggled again. 2nd time around the lady at reception first clakmed that I have sat on the frame or let it fell as the frame had a little crack. Only after she asked a optomitrist to check, she believed me something was wrong withe the frame. She would order a new frame under the guarantee and called me once received. After follow-ups I should have received the frame a while ago but after few weeks now still no one called me. Needless to say that I still struggle to read and as a result struggle with head aches as well. At this stage I feel to asked my money back and go to another Company to assist me. Also I refuse to pay the co-payment for an damaged frame due to a fabrick error.
53 replies
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