Gianluca Q

Amateurs vs Professionals - Orbit Roofing are the Amateurs

Terrible terrible service and workmanship from Gert and his so called "Team". we got him out to quote us on resealing the grouting work on our veranda and waterproofing on the walls all around it caused from rain water seeping through the tiles. He promised the world to my Mother in law but nothing can be further from the truth. At first what they promised would be a 4 day job, turned into starting 2 weeks late and stretching the job out over 4 months. Gert, the supposed know it all boss man, leaves 2 in experienced workers on site at 2pm to do the work, only for them to laze around on our garden furniture and finish up work at 4pm. Gert was no where to be seen at any given time to supervise or instruct what work had to be done... or even how to do it as his workers clearly do not know how to do it. After days and days of complaining Gert finally appeared on site and all he could say was "this is not what i explained to them". They eventually completed the "work", only to our unsurprise the following week, the wall had started peeling and a portion where they had "waterproofed" actually collapsed off the wall. After calling him back on site he then stated he thinks its best he refunds our money. let me tell you that this is a whole other ball game to deal with. he promised to be at our house the following week with the money, only to be a no show. hours after he was supposed to be there we get a message from hi "P.A" stating "the financial department will refund your money on Friday"... Friday came and went with no sign of any money. We then left a message as no one would answer their phones at his Company stating that should we not receive our money back by Monday, we will take legal action and write a negative review on this platform. tour our surprise, Gert showed up on Monday, but with only R600 of the R8000 he has to refund. but he promised by Friday he will bring the rest. Again, Friday came and went and no sign of Gert. So we will be taking legal action now and hence my review on here. My Advice to you... Never ever trust Orbit Roofing with anything on your property. Never ever allow them on your property!!! one of the slogans on their website states the following "Amateurs vs Professionals If you think hiring a professional is expensive, wait till you see what an amateur costs you. Professionals may cost a little more, but their training and experience always deliver the best solution." Let me tell you, Gert and "The Team" are the amateurs and have costed us a fortune. we now have to get someone else to rectify the ****py job they have done. it is worse than before and would have been better off if we had just left it the way it was.