L
Lebogang
Active since Mar 2022
3
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0
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Reviews
3 reviews25 months ago
Frustrating Experience with Bluetti Power Station
I've had a disappointing experience with a Bluetti power station purchased from Takealot on May 10, 2023. Despite multiple returns starting from November 2023 due to it losing power unexpectedly and failing to operate on battery, the issues have only worsened with each return. With four returns to date, including one where I had to wait for a replacement charging cable only to find the unit still defective, it's clear that there's a significant gap in the supplier's ability to provide a lasting repair.
0 replies
48 months ago
Bad service, no customer care and do not admit their errors
Terrible customer service and care. Save your money and go somewhere where the customer comes first. You will not find it with these guys. The image advertised did not match the product description. All colours of the shoe shelf are announced with the same picture. I placed my order based on what was advertised, only to find that the picture did not match the description. Instead of admitting that the image did not match the description, all they do is blame me. The seller's responsibility is to ensure that their listing is correct, not the buyer's. When I pointed out this fault to them, they ignored that there were errors on their website. Therefore, if you are shopping on their website, you must visit other merchants to see what the product looks like. They are not in the business of building customer loyalty. The worst online shopping experience to date.
0 replies
50 months ago
It was good
It was good. Just enjoy having to reset my password all the time.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)