BZ
Bluetti ZA
Unclaimed Business
BZ
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Bluetti ZA
Bluetti ZA has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Bluetti ZA across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Jabulani S
1 reviews | Active since Jan 2020
19 Feb 2026, 08:07
Bluetti
Battery broke, I was given an adress where i had to take the battery, The Agent could not locate the battery, they kept tellinng me that the Ware House has not received it, i had to contact the person my self and he had to courie the battery back to me not fixed cause he said they are not communicating with him also, they have stopped responding to my emails also Bluetti is bad news considering that i am still paying the battery.
Helpful (0)
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Jabulani S
1 reviews | Active since Jan 2020
19 Feb 2026, 08:07
Bluetti
Battery broke, I was given an adress where i had to take the battery, The Agent could not locate the battery, they kept tellinng me that the Ware House has not received it, i had to contact the person my self and he had to courie the battery back to me not fixed cause he said they are not communicating with him also, they have stopped responding to my emails also Bluetti is bad news considering that i am still paying the battery.
0
Replies (0)RC
Russell C
1 reviews | Active since Jan 2020
13 Sept 2025, 07:30
0 after sales service
Terrible after sales service Lodged complaint 3 months ago, took them a month to say ok, send it to us. Emails go unanswered and when they decide to answer it's, we're working on it. Terrible, non existent service, shocking for a international company, however seems standard for south africa
Helpful (0)
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Russell C
1 reviews | Active since Jan 2020
13 Sept 2025, 07:30
0 after sales service
Terrible after sales service Lodged complaint 3 months ago, took them a month to say ok, send it to us. Emails go unanswered and when they decide to answer it's, we're working on it. Terrible, non existent service, shocking for a international company, however seems standard for south africa
0
Replies (0)RP
SM
Sibusiso M
1 reviews | Active since Jan 2020
10 Sept 2024, 20:37
I wouldn’t recommend them at all
I bought a UPS backup battery from them last year and have been having problems with the device starting a couple of months after purchasing. I sent back the UPS back and it was fixed, a couple of months later it has the same issue and sent it back twice came back not fixed on both occasions and looking at their policy online it states I won’t be refunded as they only can provide a refund if the product was sent back 30 days after being delivered so now it looks like I’m stuck with a device that’s not working
Helpful (0)
|Replies (0)SM
Sibusiso M
1 reviews | Active since Jan 2020
10 Sept 2024, 20:37
I wouldn’t recommend them at all
I bought a UPS backup battery from them last year and have been having problems with the device starting a couple of months after purchasing. I sent back the UPS back and it was fixed, a couple of months later it has the same issue and sent it back twice came back not fixed on both occasions and looking at their policy online it states I won’t be refunded as they only can provide a refund if the product was sent back 30 days after being delivered so now it looks like I’m stuck with a device that’s not working
0
Replies (0)L
Lebogang
1 reviews | Active since Jan 2020
12 Mar 2024, 13:10
Frustrating Experience with Bluetti Power Station
I've had a disappointing experience with a Bluetti power station purchased from Takealot on May 10, 2023. Despite multiple returns starting from November 2023 due to it losing power unexpectedly and failing to operate on battery, the issues have only worsened with each return. With four returns to date, including one where I had to wait for a replacement charging cable only to find the unit still defective, it's clear that there's a significant gap in the supplier's ability to provide a lasting repair.
Helpful (0)
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Lebogang
1 reviews | Active since Jan 2020
12 Mar 2024, 13:10
Frustrating Experience with Bluetti Power Station
I've had a disappointing experience with a Bluetti power station purchased from Takealot on May 10, 2023. Despite multiple returns starting from November 2023 due to it losing power unexpectedly and failing to operate on battery, the issues have only worsened with each return. With four returns to date, including one where I had to wait for a replacement charging cable only to find the unit still defective, it's clear that there's a significant gap in the supplier's ability to provide a lasting repair.
0
Replies (0)AO
Adam O
1 reviews | Active since Jan 2020
28 Feb 2024, 08:34
Bad service ,steer clear of this product in SA
Purchased an EB70 some time ago ,less than a year. It's got a problem and now when it comes to after sales support my e-mails to them go unanswered. So if after sales support is important to you as a customer be warned ,they have none to speak of. 2 weeks later and just standard computer based response to my e-mails.
Helpful (0)
|Replies (0)AO
Adam O
1 reviews | Active since Jan 2020
28 Feb 2024, 08:34
Bad service ,steer clear of this product in SA
Purchased an EB70 some time ago ,less than a year. It's got a problem and now when it comes to after sales support my e-mails to them go unanswered. So if after sales support is important to you as a customer be warned ,they have none to speak of. 2 weeks later and just standard computer based response to my e-mails.
0
Replies (0)AC
Andries C
1 reviews | Active since Jan 2020
13 Feb 2024, 09:26
Beware of Bluetti powerstations
Beware of Bluetti powerstations in South Africa. Mine stopped working. Went to their website. No telephone number. Only an e-mail address serviced from China. After a long time, I was asked to send it to a house in a golfing estate. Did so. Technician said he had never worked on a Bluetti 200 Max before. Been months. They cannot tell me what is wrong or fix it. Now I have a R25,000.00 brick/doorstoppper. Be warned.
Helpful (0)
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Andries C
1 reviews | Active since Jan 2020
13 Feb 2024, 09:26
Beware of Bluetti powerstations
Beware of Bluetti powerstations in South Africa. Mine stopped working. Went to their website. No telephone number. Only an e-mail address serviced from China. After a long time, I was asked to send it to a house in a golfing estate. Did so. Technician said he had never worked on a Bluetti 200 Max before. Been months. They cannot tell me what is wrong or fix it. Now I have a R25,000.00 brick/doorstoppper. Be warned.
0
Replies (0)CP
Christian P
1 reviews | Active since Jan 2020
20 Sept 2023, 14:58
Bluetti Support is non existent
I want to return my product but cant get hold of anyone. Will be filing a complaint with the National Consumer Commission. Do not buy any of their products if you expect support from them. They only have email support and they never reply.
Helpful (0)
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Christian P
1 reviews | Active since Jan 2020
20 Sept 2023, 14:58
Bluetti Support is non existent
I want to return my product but cant get hold of anyone. Will be filing a complaint with the National Consumer Commission. Do not buy any of their products if you expect support from them. They only have email support and they never reply.
0
Replies (0)