Active since Mar 2022
Not even one star worth. Within only a few hours after registering an account with Bonszi, I got a call from a ****mer trying all the tricks in the book to gain access to my banking details! A clear indication that Bonzi is selling private data to a third party and therefor breaking the popi law! Please be warned and be careful!
And yet my problem still remains. Yes someone did contact me and made yet another bunch of useless promises. Yes someone else called and made an appointment to come and assist me - appointment was made for Thursday, 14th April at 15:00. Guess what? Nobody showed up. Today is the 20th - still no word! But they take my money like clockwise! As a pensioner, I cannot afford to pay for something that I have no value for! And Netstar just don’t care - despite their empty promises and untrue comments they put on public platforms!
It has been two months and my problems with Netstar is just continuing! Nobody makes any effort to assist me. A while ago someone called me and just repeat the same story I’ve heard before! “We will escalate your complaint!” And that’s that! Nothing further! It is the worst service I have ever experienced!
The device that I had in my car expired without any notice from Netstar. A new device was fitted at the beginning of February 2022 and I was told that I cannot arm my car manually anymore and I need to download the app if I want to see wether my car is armed or not. According to the app, my car was never armed. After a couple of weeks of complaining, a technician came out and determined that the device was never link to the tags. It has been a few weeks again, and my car is still never armed. I asked for the device to be taken out, and have no response. I was highjacked in 2015 and am now extremely stressed about my safety as well as my car’s safety. I am a pensioner and it is hard for me to pay the monthly fees, but for peace of mind and safety, I will keep on paying. But at the moment I don’t have any of that and I get now decent response from Netstar. I am really struggling with this company. I just want my contract to be cancelled so I can look for another company that meets my needs.
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