Michelle G

ABSOLUTELY FURIOUS - CITY GIRL GALLERIA IS A DISGRACE!

Not even a 1 star is worth it!!! City Girl Galleria is absolutely pathetic and their staff are so so Rude! I bought a 2 x dresses from there, as we had a wedding we attended and I hadn't got the rest of my families clothes yet, so I wanted to be able to have an option, that's beside the point. However straight after the wedding we went away and we came back late on the 7th day of returning, so I went into the store this morning to get a refund on the dress, and the lady was so rude and would not do a refund, as she said it was past the 7 days, I explained my situation to her and she was just not having it and clicking her tongue and so forth. All I want is my money back, as I am never going to wear this dress, I didn't even put it on, I have the slip, all the tags are still attached. I have asked them for their head office number and have literally phoned all over today, as they are giving me incorrect numbers. I understand they are a franchise and individually owned, but there will be a head office, despite them telling me there isn't, I've worked for many retail companies and know there will definitely be a head office. City Girl Galleria you need to jack up and your staff need to be taught how to talk to Customers and not be so rude. I want my money back!!!!!!!