JB
Jordan B
Active since Mar 2022
2
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2 reviews49 months ago
Truth about Global Estate Platinum
Global Estate Platinum, where can I start. They advertised a new development in Roodepoort Groblers Park called Chanan. I thought this would be a great opportunity to buy my first place. However it has been nothing but problem after problem. I moved in September 2021 on occupational Rent basis due to the fact that Global Estate Platinum were still processing registrations. This was initially not a problem however we are now in April 2022 (8 Months later) and the property is still not registered. In 8 months so many instances has occurred proving Global Estate Platinum to be unethical and unprofessional. Electric fences do not always work, Security & construction staff are extremely unreliable and suspicious as there have been two house break-ins and one car stolen in the space of 8 Months. Pending investigation it is alleged to be an inside job due to the circumstances surrounding the break-ins. The quality of the building done by a company named Tatum Properties is extremely poor. Complains about poor painting , cracked walls, poor installation of electric plugs, toilets, basins, stoves and tiling. The quality of material used to develop this complex is cheap and not exactly what was promised or mentioned in their adverts. In their website about statement they mention that they are “well-trained real-estate professionals, however the service from the staff at Global Estate Platinum is appalling. Unprofessional voice notes, text and responses to email. Global Estate Platinum staff yelling and being rude in communication towards tenants. There responses also differ depending on their assumption of your ethnicity and educational level. I have never come across a more haughty, disorganized and unprofessional staff. Consisting of mostly friends and family members, so their training and professional skill are questionable. Their lack of people skills is also very evident. Global Estate Platinum are not transparent, they do not respond to emails, text or even whatsapps. They are never available when you call them. Their response to any query is to “pass the buck” or simply ignore your communication. They mention that they are a “people-oriented organization” and that their Principal and owner, “shares his passion for real estates with his astute team players and serve the community in a respectful and professional fashion.” This however cannot be any further from the truth, it is evident that the passion, respect and professionalism in Global Estate Platinum is lost and inconspicuous. I wish I looked elsewhere for a Estate agency, the level of service at global platinum is unsatisfactory, inadequate and adverse to say the least.
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49 months ago
Rewards and discounts
Great staff. Friendly always advising on their specials and rewards.
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1 Star
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