Mary-Jane van Zyl

Worst experience, the OWNER is HORRIBLE!

Went with my brother to pick a puppy. All went well as i found one immediately. The puppy was too young and I had to wait 3 weeks. (I had no problem with that) When we walked out took a picture and the lady (same lady that did my inspection, that Monday after i picked the puppy) confirmed that they would put a tag the puppy with my surname as i didn't have a name picked yet. Three weeks past and they phoned that i could come fetch my puppy. All existed, asked i went on a saterdag did my paperwork, paid ect... BUT here it begins... that wasn't my puppy(not even from the same batch and much older)waiting for me. When i asked where my puppy was everyone looked a little confused. The worker asked me to walk with him to see witch batch i picked from. When i poined out the batch the owner came to talk to us and denied ever having such a puppy. (Luckily i took a picture and had witnesses with me that day) I just walked away crying as my heart was set on this little puppy. She came afterwards and proceeded to shout at me. Told me that i didn't understand the procedures and that the puppy was in a foster home (the worker confirmed that some other lady picked two puppies to take home) Was told to wait three more weeks. The weeks had past and i didn't hear anything. I phone and was told to maybe pick another puppy. After i denied the offer i got a message from an attorney to say that my adoption has been denied and that i should give my banking details so they could pay me back. WOULD NEVER SUPPORT THEM AGAIN! WOULDN'T EVEN RECOMMEND THEM TO FRIENDS AND FAMILY. If i had taken the puppy waiting, someone else might have been in my position today.