ZS
Zettie S
Active since Apr 2022
21
Reviews
0
Industries
Reviews
21 reviews3 weeks ago
THE VALIDITY OF THE FUNCTION AND EFFECTIVENESS (IF ANY) OF THE NHBRC, IS REALLY BECOMING INCREASINGLY PAINFUL!
Looking at the recent storm in Western Cape in May 2026, one can only shake your head in the spare at the state of the building industry standards in South Africa, Africa! Roofs just peeling off in the wind, windows just blowing out in the wind….. And please do not defend yourself with the excuse that it was a bad storm The typhoons in Asia and the hurricanes in the USA have wins far exceeding what we experienced in May What we are seeing in South Africa is a failure of the implementation of a minimum building standard When you drive a car, you take the car on the worst dirt road to check if there are anything shocking in rattles or noises on the dirt road They are testing standards that apply and the testing standards always bring out failure in performance In my personal experience, I have suffered from the ridiculously weak standard in place for builders I doubt if any of the building inspectors even look at the standard support supporting the NHBRC! The caliber of builders allowed to register and represent the NHBRC is shocking! The criteria app**** is obviously an abysmal failure! Then there is the builders of a wide spectrum of competence, each interpreting what they think/what they understand from the standard! And then, of course, there’s the management of all of this! How can you sit in an office somewhere far away and not be present on a building site to actually manage the standard? This makes a bit of laughing stock of the NHBRC and no wonder the quality of construction is what it is! In a DC hearing with the NHBRC AND SUCH contractor in June 2025, had a favorable outcome to the homeowner! Alas, despite all the time and effort, the NHBRC, have been absolutely powerless and useless to implement the ruling till date (MAY 2026) So the question comes to mind: why is the NHBRC REQUIRE TO BE INVOLVED AT ALL? WHY DOES A PROJECT NEED TO BE REGISTERED WITH THE NHBRC? AND NOBODY AT THE NHBRC, RESPOND TO E-MAILS!
0 replies
4 weeks ago
SH** CUSTOMER SERVICE AT VODACOM CONTINUES!
So many unresolved issues with Vodafone I have no idea why they even bothered to have a customer service department I went to the shop in the local town to speak to the Vodafone representative myself I had a serious complaints with my data, disappearing with a span of six minutes while I was watching my phone This was apparently fast track and prioritized I’ve been back to the shop and I’m told nobody can reply to me via the shop as the POPIA law prohibits that Vodacom has a serious problem with a customer service department as the people employed are mostly unresponsive, unprofessional, out of their depth, and very far separated from head office and the technicians that deal with problems in Cape Town The ‘ black hole’ in between, is creating a lot of stress for customers who have to regurgitate repeat re - advise repeat……. A simple problem with Vodafone. I demand an answer as to what happened to my data package that disappeared You have the issue recorded I reported it Due to the storm in Cape Town, I could not receive your call. If you are communicating internally, you would know that there are several issues with Vodafone reception in the area where I live. With a severe storm that passed through Western Cape on 11 May, we were left without a Vodafone signal!!!! totally without a Vodafone signal As the electric electricity grid was down, there was no Wi-Fi available either So that means (in case Vodacom staff do not realize this) that no emails were received either! But as customer service are located in Johannesburg, and the staff are not interested in what is happening naturally even if there is a disaster, obviously there is no empathy This is now almost 6 weeks of struggling to get a comprehensive answer in writing Do not send private messages I repeat DO NOT SEND PRIVATE MESSAGES!!!!! Answer, HERE!!!!! DO NOT JUST CLOSE TICKETS, claiming you could not get hold of anybody YOU ARE IN COMMUNICATIONS BUSINESS!!!! MAKE IT YOUR DUTY TO GET HOLD OF CUSTOMERS FOR CRYING OUT LOUD!!!!!!!!! YOU MUST BE THE MOST PRODUCTIVE COMPANY NATIONALLY AS YOU CLOSE TICKETS, UNRESOLVED AND CLAIM IT’S RESOLVED! WHOO****!! THAT LEAVES FOR GREAT CUSTOMER SERVICE!!!!!!!!
1 reply
1 month ago
VODACOM CUSTOMER SERVICE STINKS!!!!
Again and still, Vodafone remains in a class of their own in terms of level of incompetence and arrogance! Today is Friday 15 May 2026 On Sunday night, May 10, 2026, a devastating storm hit the Western Cape. Electricity turned off at 10:15 PM and the week has been a nightmare with a storm that returned on Tuesday. Repairs could not be done on the main lines from Stanford and Sir Lowry’s pass. No electricity No Vodacom or MTN reception No Wi-Fi Electricity return today, Friday 15 May 2026 at 3:45 AM! A nightmare journey of 101.5 hours without any support! The Vodafone support team based in Johannesburg is obviously unaware of anything happening anywhere in the country and relentlessly try and call at the most obscene times, without even considering the convenience of the moment, to update you on your ticket! Rooftops blew off solar panels are lying in the street broken trees and branches are all over the roads, and while we are fighting to survive, drenched in rain, putting down sandbags, the persistent Vodacom customer service, want to update you and have a chat about your ticket! When can I understand if this happens once early in the week?, But I had to turn down three calls while literally, I am hanging onto a security camera blowing away., or just woke up at 9 AM as I’ve been sitting up all night guarding my property because I’m response do not function after two days of no electricity! What is it with these customer service people from Vodacom that they never ask you: “ IS IT CONVENIENT FOR YOU TO SPEAK RIGHT NOW?” Maybe in the training of staff could be included a little bit of customer friendly interaction? Maybe in the training of staff- could be included in awareness of disasters happening in other parts of the country? Maybe customer server should not only be based in Joburg, as those sitting in Joburg has got no idea what’s happening down in Western Cape! NEEDLESS TO SAY (ANNOYINGLY) AS IT IS NOT CONVENIENT FOR THE CUSTOMER TO SPEAK: your ticket is closed!!!!!!!!!!!! “ Thank you for your support. Your query with ref number 5-361****0813533 has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom‘ The Johannesburg customer service staff must have a hell of a productivity!!!!! They communicate when they communicate AND WHEN THEY WANT TO COMMUNICATE!!!! If is not convenient to the customer - ***** THE CUSTOMER, JUST CLOSE THE TICKET!!!! I honestly have learned to dislike Vodacom MY DATA HAS BEEN LOST/WIPED/DELETED without reason! Why can a written explanation not be provided on email? Why can a customer not study the explanation at the leisure or when email access returns to the region? The attitude of Vodacom staff at customer service really stinks! I guess the ticket is closed and my data is lost in the big black hole at Vodacom and a customer could just forget about getting any justice or answers!
3 replies
2 months ago
Cyber security issues at VODACOM?
I left my phone at home while I was out all day! I had no access to my phone! I did not have my phone at hand! I just got home. It is 17h17 There are so many OTM‘s past to my account that I did not access at all! What is going on at Vodacom ? Is Vodacom cyber security totally in shambles? Why did I get all these messages? What is going on Vodacom ? Is Vodacom being hacked or is there internal leakage pull up your socks Vodacom ?!!!!! (Screenshots of multiple SMS messages from Vodacom available on request as it cannot be attached to this review)
2 replies
2 months ago
VODACOM, Your service is so poor, You don’t deserve to be operating!
The circus at VODACOM service continues!!! You lodge a complaint a ticket is opened….. The ticket specifies that you only have one bar service and battle to receive phone calls! Listen to the response of the clowns at VODACOM: 1. We called you and we couldn’t get hold of you 😂😂😂😂😂😂😂😂😂😂😂😂😂 2. We tried to leave you a message, but we couldn’t get hold of you on your phone 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 You are complaining about no reception or low reception. VODACOM, who is in the telecom business, Cannot get hold of you because their services 💩…… So they close the ticket!!!!!!! 😂😂😂😂😂😂😂😂 You can only conclude that the employees of VODACOM or a bunch of clowns, not interested in customer service, Don’t know what professional service is, Do not know how to solve problems, Or maybe just have very very, very, very very bad management!!! 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 So this is the fourth ticket that is closed! The tickets get closed for the same reason…. ‘I COULD NOT GET HOLD OF YOU!!!!!!’ WELL……….. THAT IS EXACTLY EXACTLY WHAT I’M COMPLAINING ABOUT. IDIOTS.!!! I concur to downgrade your contract, Take the money you save and spend it with your independent Internet service provider. And use WHATS APP! I wish these broken companies with the 💩 Service in this country, all fall down and fire all their staff! Ignorance, Complacency, Total lack of training, Total lack of even knowing what Services….. VODACOM, please go away and die!
2 replies
2 months ago
UTTER POOR SERVICE AFTER A LIFE TIME OF CUSTOMER LOYALTY - SIES ABSA!
I asked for help in Decemver 2025 as the charges and 'notify me' charges on my account at ABSA was excessive ! I am retired! I was contacted by Durbanville ABSA branch where my account was based and told a CAPABLE PROFESSIONAL from ABSA GANSBAAI WOULD CONTACT ME!!!! I expressed concern as i was till then struggling with the competence and knowledge if staff at Gansbaai branch! I have been a client since 1977 at VolKSKAS! Had a student loan and bought 3 properties through VOLKSKAS/ABSA!!!! I am so utterly disappointed with the service I got! I was assured by the manager of the Durbanville that I would have professional help, and that she had full confidence in the help I was seeking! On meeting with *** AT GANSBAAI ABSA - consultant at the Gansbaai branch early in December, I was a little impressed. I was advised to downgrade my account and try it out for charges to see if I was satisfied.. We agreed to remeet at the Gansbaai branch and we both diverted the date for early February, to reassess! Wilene was helpful! Needless to say, I had to call the bank on the day of my appointment IN FEB before going there, and was told *** AT GANSBAAI ABSA was on early maternity leave!!! There was nobody offering to substitute / stand in for her! Needless to say, there was no handover! The Gansbaai manager didn’t have the courtesy of phoning me but got some in between assistant or something who knew nothing of my problem and I’ve STILL not been FILLED in OR HAD ANY OFFER TO RESCHEDULE!!!!! Here, we are now at the end of March 2026. No follow up.!!! Hopefully *** AT GANSBAAI ABSA has been in by now to do her handover by now , YET, I STILL have received no call!!!!! Please may I know why ABSA treat customers that has been loyal to them for more than 40 years this ****! ???? I now wish to downgrade my account to the bare minimum and if I could get ABSA out of my hair, totally, I would do just that! By the way, meeting with *** AT GANSBAAI ABSA, I was told my ABSA check account dated back to 1981! The excessive charges I have been paying all these years since 1981, the management was quite comfortable with! Now that I am asking for support after all these years, this is the **** service I get!!! Totally unacceptable! SIES ABSA!!!!!
1 reply
2 months ago
Service remains one of the worst in South Africa. The assholes running VODACOM is so complacent!!!!!
So I complained on hello Pieter before about the **** service from VODACOM! I have absolutely no reception in Gansbaai! This has been ongoing for 18 months! There are at least 37 tickets in this area with the same complaint according to the technicians from VODACOM HQ. So yet again, another employee phones me on Wednesday 25th of March! To solve my problem!!!!!!! What a f.... Joke yet again! She told me to check in on the 26th at 12 noon to ensure the signal is stable and that I have a good reception! F*** ALL Happened!!!!! All the self service provider can do is talk s*** And make idle promises! Where I’m sitting right now I hardly have one bar reception! There is no change whatsoever! Can VODACOM just please die and close down in South Africa as they serve is utterly substandard?! It’s going to be fun when Home affairs rules out national digitization..... How the F*** Can I show my digital ID or digital drivers license on my phone if I have no reception!!!! Going to be fun for VODACOM!!!! There’s gonna be a few board members with very red faces as VODACOM is in the toilet!!!! What a joke! And for that idiot lady who committed to call me back at 12 noon and never called me back and now my ticket is closed and problem resolved according to VODACOM!!!!!! VODACOM is the joke of the century for sure!!!!!
3 replies
3 months ago
VODACOM RECEPTION AND CUSTOMER SERVICE STILL THE WORST IN SA - MAY THE FAT CATS GET WIPED BY CHINA UNICOM!!
Just to reiterate on VODACOM’s sh** Service in Gansbaai And another month have passed (Another quarter have passed) And after sending three technicians by car from Cape Town to come and sit in various homes and measure the signal, nothing has happened! The technician said in front of you, looked you in the eye and acknowledged that the signal was really bad and that VODACOM was going to do something to change that! Well, as most large corporate do ......... NOTHING Happened and the reception in GANSBAAI Is still the worst in the country! And what is VODACOM doing about it? NOTHING!!!!!! As long as you pay your monthly contract fee, VODACOM actually don’t care at all whether you can use your phone or not! So don’t complain about hardly one (1) bar Reception most days most of the day! VODACOM do not care!!!!! I guess that is the message from VODACOM! Piet, cats who’ve been around too long with not enough competition!
2 replies
3 months ago
BUILDERS WAREHOUSE IN HERM**** A NIGHTMARE TO SHOP AT - SPARE YOURSELF THE TROUBLE!
Set out last Wednesday to builders warehouse in Herm****, As one always finds what you looking for there ( rather than in Built It or Buco) ……. What a nightmare!!!!! Stunning new warehouse! Lots of staff walking around either playing games on their smart phones or engaged in private conversations. Ask the first guy where I can find aluminum tubing? He swore on his life he’d never hurt of anything like that!? The second guy for quarter round? Similarly, this guy had no knowledge of what I was talking about and took me on a guided tour around the store to consult with two or three other colleagues who didn’t know sh**!!!!😂😂😂 I also needed some telescopic/Extendable Curtain rods. Needless to say after amazing mime and description, I had to walk away as nobody knew what I was talking about!!! So all this employment is created! Builders, I hope you have a lot of money because I am not shopping at your store again. I am sure many others have the same experience. I have never come across untrained stuff who are hiding in the store amongst the shelves and have no f***** Clue of why they are there? What a nightmare of an experience to shop at BUILDERS in Herm****. Ignorance is bliss!
1 reply
3 months ago
Is ikhokha SERIOUS ABOUT BUSINESS IN SA? Why DO THEY TREAT CUSTOMERS LIKE SH**?
What an incredibly complicated company to deal with After sending several emails in the beginning of February, I finally got a response that I should not be contacting support@***xx (HOW THE F*** Would one get this from a crystal ball?) But that you should be contacting onboarding@*** As your registration is incomplete! After sending several emails to onboarding@***xx You finally get a response asking you if you want to pursue your account???? This company has no idea of customer service! This company obviously does not have to grow! This company is not treating customers and potential customers as well!
1 reply
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21 (100%)