AM
Adam M
Active since Apr 2022
2
Reviews
0
Industries
Reviews
2 reviews48 months ago
Best short term insurance company around
I’d just like to compliment Indequity on being a really great insurance company, probably the best one out there. With previous insurance companies I have always felt like just a number, and when putting in a claim have felt like a criminal. Not with Indequity. Case in point. Car accidents happen and unfortunately in the last 4 months I had two motor vehicle claims to put in with my policy. Indequity took care of absolutely everything; arranged my car hire, arranged that the car is fixed, quality of the workmanship checked and even delivered to my door at no cost when ready. Additionally they are affiliated to the AA who’s roadside assistance is tops and included at no cost. Policy is also not over priced. Can only give them compliments on their service and response; lodging an insurance claim is never fun but with Indequity it is relatively painless. Well done to Indequity.
0 replies
49 months ago
Uncaring doctor
We took my 3 year old son for investigation of a gastric issue he was experiencing. She prescribed some medication. Subsequent to administering it my son experienced significant abdominal pain and diarrhea. We tried calling the doctor but were told by reception she couldn’t talk to us and we should send an email. No response was received. My son’s stomach settled when I stopped the meds and we were waiting for the next appointment. Because I had been upset about the lack of response left a google review basically saying she did not respond to emails or calls and I would not recommend her. Subsequently we had to cancel our follow up due to contracting COVID. My some once again experienced abdominal pains and I emailed her asking for her opinion. 5 days later received an angry response that she will now refuse to treat my son because of my google review. No concern for the fact that she did not contact us regarding what was an urgent query at the time. Any parent will attest to the helplessness you feel when your child is in pain. Her excuse for not responding to our email was that ‘she was very busy and then had gone on leave’ and that email was a ‘non urgent form of communication’, despite having been told the only way we could send a query was on email. She had also not previously addressed the non response. Additionally we had to pay up front for the appointment and the practice was extremely tardy in sending us a statement to claim for medical aid. No concern that we have to pay R2k up front and they can’t be bothered to send a statement without badgering. All in all an extremely unpleasant experience and would not recommend this doctor despite there being very few pediatric gastros in the country. Very uncaring doctor who is more concerned for herself than her young vulnerable patients.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)