Daan C

Daan Cloete

What a disappointment! I booked online and paid by credit card in full. Upon arrival I was told that the amount I had to pay was still outstanding! After the issue was settled at last I was showed to room nr 30. Later the evening we were shocked when the taps were opened and there were no cold or hot water! After the staff were alerted we were lucky after the 3rd room they tested. Needles to say that we had to relocate to another room at 22h00. We checked out after paying the outstanding bill for the amount of R 1 526.00 only to receive a phonecall the next morning to inform us that the aforementioned amount was still outstanding. Needless to say that this was my last visit to Sparkling Waters after making use of the facility numerous times in the past. The standard of management definitely needs urgent attention.