Camilla K

Shocking!!! Criminal!!!

Shocking! Basically MSH should be flagged as a criminal account. They are just thieves. I placed my order at the end of February. They sent me the completely wrong item. They eventually organised for the wrong item to be collected, after numerous emails & Instagram DM’s. Now it’s radio silence. No one replies to my emails. I can’t find them on Instagram anymore so I think she’s blocked me. As I had threatened to write a really bad review on social media before. Which I assume was the only reason she replied about collecting the wrong order in the first place. Now I am constantly emailing for a refund. I don’t even want that stupid dress anymore. But they owe me just over R1000. All these reviews I’ve read make me feel so silly for ordering from them. Because I’ve experienced all the same things; either radio silence, or blaming the “waybill” number or courier company etc. My Scattered Heart are complete and total SCAMMERS!! So so sad that this person is giving local business such a bad name! I read that another reviewer said she got her money back from PayFast. So I’m really hoping I can get my money back that way. It’s April now and I have no dress, they’ve taken my money, and no one responds to any of my emails. And I can’t even DM them anymore coz like I said; I think she’s blocked me on Instagram