Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is a *****ulent company run by someone highly *********. I can't believe they're still operating after *****ing so often. You order stuff from them and they just take your money and never send it. DON'T BUY!!
1 reviews | Active since Jan 2020
This is a *****ulent company run by someone highly *********. I can't believe they're still operating after *****ing so often. You order stuff from them and they just take your money and never send it. DON'T BUY!!
1 reviews | Active since Jan 2020
This company is the biggest ****! Ordered a dress a month ago, paid in full and haven’t received it. When they finally reply to me via dm on Instagram they say it’s at postnet which is incorrect as I have been there three times now. They also can’t give me a tracking number. DO NOT BUY FROM THIS COMPANY!!!!
1 reviews | Active since Jan 2020
This company is the biggest ****! Ordered a dress a month ago, paid in full and haven’t received it. When they finally reply to me via dm on Instagram they say it’s at postnet which is incorrect as I have been there three times now. They also can’t give me a tracking number. DO NOT BUY FROM THIS COMPANY!!!!
1 reviews | Active since Jan 2020
Absolutely horrific. Do Not Buy from this business - you will never see your order and will have to waste time and energy chasing down the owner to get a response to your emails/DMs. She only eventually responded to me when I wrote a comment on one of her Instagram posts which she promptly removed and then vanished off the face of the earth again. Worst experience I’ve ever had supporting a local business.
1 reviews | Active since Jan 2020
Absolutely horrific. Do Not Buy from this business - you will never see your order and will have to waste time and energy chasing down the owner to get a response to your emails/DMs. She only eventually responded to me when I wrote a comment on one of her Instagram posts which she promptly removed and then vanished off the face of the earth again. Worst experience I’ve ever had supporting a local business.
1 reviews | Active since Jan 2020
I have ordered and paid for a crocheted top from this company R980. I have opted to have my money back as it is now close to a month since the initial order. I have received no communication. I think it’s a **** company. It has changed its name twice. I am so infuriated by the experience. Many people follow it and I don’t see many comments or orders.
1 reviews | Active since Jan 2020
I have ordered and paid for a crocheted top from this company R980. I have opted to have my money back as it is now close to a month since the initial order. I have received no communication. I think it’s a **** company. It has changed its name twice. I am so infuriated by the experience. Many people follow it and I don’t see many comments or orders.
1 reviews | Active since Jan 2020
The company MSH Swim has taken R950. For a product that they have failed to deliver with several ******* excuses and an indignant statement they will return my money and cancel the order. I’ve opted for my money back I’m still waiting. Degenerate. I see they’re still advertising on Instagram.
1 reviews | Active since Jan 2020
The company MSH Swim has taken R950. For a product that they have failed to deliver with several ******* excuses and an indignant statement they will return my money and cancel the order. I’ve opted for my money back I’m still waiting. Degenerate. I see they’re still advertising on Instagram.
1 reviews | Active since Jan 2020
Shocking! Basically MSH should be flagged as a criminal account. They are just thieves. I placed my order at the end of February. They sent me the completely wrong item. They eventually organised for the wrong item to be collected, after numerous emails & Instagram DM’s. Now it’s radio silence. No one replies to my emails. I can’t find them on Instagram anymore so I think she’s blocked me. As I had threatened to write a really bad review on social media before. Which I assume was the only reason she replied about collecting the wrong order in the first place. Now I am constantly emailing for a refund. I don’t even want that stupid dress anymore. But they owe me just over R1000. All these reviews I’ve read make me feel so silly for ordering from them. Because I’ve experienced all the same things; either radio silence, or blaming the “waybill” number or courier company etc. My Scattered Heart are complete and total SCAMMERS!! So so sad that this person is giving local business such a bad name! I read that another reviewer said she got her money back from PayFast. So I’m really hoping I can get my money back that way. It’s April now and I have no dress, they’ve taken my money, and no one responds to any of my emails. And I can’t even DM them anymore coz like I said; I think she’s blocked me on Instagram
1 reviews | Active since Jan 2020
Shocking! Basically MSH should be flagged as a criminal account. They are just thieves. I placed my order at the end of February. They sent me the completely wrong item. They eventually organised for the wrong item to be collected, after numerous emails & Instagram DM’s. Now it’s radio silence. No one replies to my emails. I can’t find them on Instagram anymore so I think she’s blocked me. As I had threatened to write a really bad review on social media before. Which I assume was the only reason she replied about collecting the wrong order in the first place. Now I am constantly emailing for a refund. I don’t even want that stupid dress anymore. But they owe me just over R1000. All these reviews I’ve read make me feel so silly for ordering from them. Because I’ve experienced all the same things; either radio silence, or blaming the “waybill” number or courier company etc. My Scattered Heart are complete and total SCAMMERS!! So so sad that this person is giving local business such a bad name! I read that another reviewer said she got her money back from PayFast. So I’m really hoping I can get my money back that way. It’s April now and I have no dress, they’ve taken my money, and no one responds to any of my emails. And I can’t even DM them anymore coz like I said; I think she’s blocked me on Instagram
1 reviews | Active since Jan 2020
I DO NOT RECOMMEND BUYING ANYTHING I have purchased a dress for my wife and aside from an email confirming the purchase, I have received no further correspondence. The website stated that my parcel would be delivered by 20-22 Dec and there is still no indication of delivery any time soon. They do not reply to emails and the Instagram account refuses to comment on delivery queries under the guise of not being responsible for it and makes no attempt to assist. Almost a month has passed and I have received nothing and fear that MSH the label will have scammed me out of R1000. I hope that people see this and take it to heart, a business like this should not remain open and I sincerely hope that the owner makes drastic changes to their management/communication strategies. Seems that this is the norm at MSH when I look at other's experiences. I have never had such a poor experience with an online store before and I will never purchase anything from them again.
1 reviews | Active since Jan 2020
I DO NOT RECOMMEND BUYING ANYTHING I have purchased a dress for my wife and aside from an email confirming the purchase, I have received no further correspondence. The website stated that my parcel would be delivered by 20-22 Dec and there is still no indication of delivery any time soon. They do not reply to emails and the Instagram account refuses to comment on delivery queries under the guise of not being responsible for it and makes no attempt to assist. Almost a month has passed and I have received nothing and fear that MSH the label will have scammed me out of R1000. I hope that people see this and take it to heart, a business like this should not remain open and I sincerely hope that the owner makes drastic changes to their management/communication strategies. Seems that this is the norm at MSH when I look at other's experiences. I have never had such a poor experience with an online store before and I will never purchase anything from them again.
1 reviews | Active since Jan 2020
This was one of my most horrific online shopping experiences. My Scattered Heart (MSH) is owned by a woman whose name I won't mention here although it's not hard to figure out from IG. I purchased two items from her online store just shy of R2,000 on 30 September 2021. I then received an email on 14 October 2021 which said that she "wanted to want to sincerely apologize for the late arrival of one of our large orders coming from overseas" and that it was "due to arrive over the weekend and all orders will be sent out come Monday and Tuesday with dawn wing over night services." This should come as no surprise now reading the other Hello Peter reviews, but my order did not arrive. I emailed her on 29 October 2021 for an update on my order. No response came through so I privately messaged her on Instagram on 30 October 2021 to ask for an update on my order. I see her bio on Instagram says "On holiday ☀️". Her email does not include an out of office response nor does her bio give any indication as to when she is going to return to office, so to speak. Come 18 November 2021—almost a month and a half after I placed my order—and I see she is posting about her sale that drops that day. It seems she's back from holiday. I send her another message asking for an update on my order. No response. I respond to one of her stories. No response. I eventually comment on her Instagram post, which she posted on 18 November 2021, and leave a comment on her post asking her to respond to me. She deletes my comment and relays to me via DM that my messages were in junk. Strange considering she's a business and people she isn't following directly would be privately messaging her frequently, but I digress. She asks for my order number, which I supply, and says she will "revert back when we open at 8 x"—an interesting response, I think, considering I have been waiting for my order since 30 September, but I oblige. I send her a message on 19 November around lunchtime asking her for an update, which she reads but does not respond to. I then comment on the same Instagram post I originally commented on to ask for an update on my order. I don't even think the comment was there for 60 seconds, truly, before it was deleted. I send her a private message relaying how disappointing this experience has been by her complete lack of professionalism and inability to run her online store in an honest manner. She eventually responds saying she's sorry and that my order was on the top of her list that day. Interesting considering that I had prompted her earlier in the day but she couldn't be bothered to respond. I eventually had to resort to going through PayFast to get a refund for my order as it became clear to me that she simply didn't have the stock and that was probably the reason she's been unable to send it. Don't take my word for it though, you just need to read through the other Hello Peter reviews to get an idea. I also have a suspicion, as do other Hello Peter reviewers, that she operates under different names, such as by signing off as "Emma" as well as people pondering whether she's bought followers to bolster a false sense of credibility of the brand. In addition, going through some of her more highly rated reviews that seem out of place amongst the mammoth of terrible reviews on Hello Peter had me wondering whether she's had friends or family post positive things, but who knows. In short, her lack of remorse for how the situation played out was laughable and I have no doubt that this will happen again to another customer. I strongly advise that you do not buy from My Scattered Heart, unless you want Your Scattered Finances, and support other much more deserving and honest small businesses.
1 reviews | Active since Jan 2020
This was one of my most horrific online shopping experiences. My Scattered Heart (MSH) is owned by a woman whose name I won't mention here although it's not hard to figure out from IG. I purchased two items from her online store just shy of R2,000 on 30 September 2021. I then received an email on 14 October 2021 which said that she "wanted to want to sincerely apologize for the late arrival of one of our large orders coming from overseas" and that it was "due to arrive over the weekend and all orders will be sent out come Monday and Tuesday with dawn wing over night services." This should come as no surprise now reading the other Hello Peter reviews, but my order did not arrive. I emailed her on 29 October 2021 for an update on my order. No response came through so I privately messaged her on Instagram on 30 October 2021 to ask for an update on my order. I see her bio on Instagram says "On holiday ☀️". Her email does not include an out of office response nor does her bio give any indication as to when she is going to return to office, so to speak. Come 18 November 2021—almost a month and a half after I placed my order—and I see she is posting about her sale that drops that day. It seems she's back from holiday. I send her another message asking for an update on my order. No response. I respond to one of her stories. No response. I eventually comment on her Instagram post, which she posted on 18 November 2021, and leave a comment on her post asking her to respond to me. She deletes my comment and relays to me via DM that my messages were in junk. Strange considering she's a business and people she isn't following directly would be privately messaging her frequently, but I digress. She asks for my order number, which I supply, and says she will "revert back when we open at 8 x"—an interesting response, I think, considering I have been waiting for my order since 30 September, but I oblige. I send her a message on 19 November around lunchtime asking her for an update, which she reads but does not respond to. I then comment on the same Instagram post I originally commented on to ask for an update on my order. I don't even think the comment was there for 60 seconds, truly, before it was deleted. I send her a private message relaying how disappointing this experience has been by her complete lack of professionalism and inability to run her online store in an honest manner. She eventually responds saying she's sorry and that my order was on the top of her list that day. Interesting considering that I had prompted her earlier in the day but she couldn't be bothered to respond. I eventually had to resort to going through PayFast to get a refund for my order as it became clear to me that she simply didn't have the stock and that was probably the reason she's been unable to send it. Don't take my word for it though, you just need to read through the other Hello Peter reviews to get an idea. I also have a suspicion, as do other Hello Peter reviewers, that she operates under different names, such as by signing off as "Emma" as well as people pondering whether she's bought followers to bolster a false sense of credibility of the brand. In addition, going through some of her more highly rated reviews that seem out of place amongst the mammoth of terrible reviews on Hello Peter had me wondering whether she's had friends or family post positive things, but who knows. In short, her lack of remorse for how the situation played out was laughable and I have no doubt that this will happen again to another customer. I strongly advise that you do not buy from My Scattered Heart, unless you want Your Scattered Finances, and support other much more deserving and honest small businesses.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.