Active since Apr 2022
I made a booking to have my car checked out fir a long trip. I received a warm welcome in my home language, Afrikaans, was presented with a nice cup of coffee and sone water in their waiting room which had a range of current magazines. After about 30 minutes they came to tell me that my car was safe for the journey. I asked for the invoice and was pleasantly surprised that there was no charge. What a wonderful experience!
Their tracking device was installed more than 10 years ago and goes off sporadically when I switch on my car. Calls for help/service from customer service and even emergency service lead to dropped calls and ineffective service (when I asked them to deactivate the device ....did not work!....or come and remove it....not their problem!). A serious call handling problem and access to someone that will take charge of your problem. I have now cancelled the service and asked my bank to block any payment requests against the debit order. Stay away!