PR
Peet R
Active since Apr 2022
3
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Reviews
3 reviews41 months ago
Great customer service at Hi-Q Durbanville
I made a booking to have my car checked out fir a long trip. I received a warm welcome in my home language, Afrikaans, was presented with a nice cup of coffee and sone water in their waiting room which had a range of current magazines. After about 30 minutes they came to tell me that my car was safe for the journey. I asked for the invoice and was pleasantly surprised that there was no charge. What a wonderful experience!
0 replies
48 months ago
Netstar customer service
Their tracking device was installed more than 10 years ago and goes off sporadically when I switch on my car. Calls for help/service from customer service and even emergency service lead to dropped calls and ineffective service (when I asked them to deactivate the device ....did not work!....or come and remove it....not their problem!). A serious call handling problem and access to someone that will take charge of your problem. I have now cancelled the service and asked my bank to block any payment requests against the debit order. Stay away!
148 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)