DT
Dylan T
Active since May 2022
3
Reviews
0
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Reviews
3 reviews33 months ago
Unprofessional, Rude and Self Absorbed
My mom received a phone call from a lady at this company. that was on the phone, Not even a hello and who she works for and what this in connection with Wanting to speak my step father but he past away at Parklands a year and half ago, didn't believe us demanding that we send her a copy of the death certificate and asking who is handling our estate, demands my mom for medical aid details, our accountant details or lawyer cause she didn't want to talk my mom When we told her that have none of it that we were a private cash patient. The audacity of this women cause she believe what she was hearing that saying that we were going to private hospital that we must have one of those thing Then she begins with threats that we haven't made one payment to Parklands hospital( Parklands didn't even phone us first cause we have a outstanding amount owing that we weren't aware of) and we told her that we made payments that must be a system error at the hospital that they didn't pick up that we made payments in the first place. While she called us liers and threatened with legal action and demanded that PAY TODAY WHAT IS OWINGS TO THE HOSPITAL and we said that we can't afford it only half she put the phone down Like no professionalism, we all human at the end of the day, some can't even afford to pay for things anf we have ****s like her living it big don't have a care in the world Definitely a 0/5 stars 🌟, she needs to be sent on a course on how to speak to people
0 replies
34 months ago
I'm never gonna buy anything from any of the branches
I brought a second hand belt sander from the Pinetown branch, their plugged it in just to show us that it works for 2 seconds and unplugged it This was a week ago and today is my first day actually using it with a belt and that And 30 seconds into using the machine it went up in a cloud of smoke and I brought the Machine back to the store to get a refund, the boss of the store refuses to give a refund even though there is a 6 month warranty. How can we(the customer) take a piece of machinery that is second hand can't even bring it back cause of a defect that they couldn't pick up of not testing it properly in the first place
53 replies
48 months ago
Hollard life (Funeral Policy claim) a absolute disgrace
This is a absolute disappointment with hollard life (funeral Policy) My mom has been paying for last 8 months and my step father has been on the policy but he passed away in January(which we only payed three months of premiums when he passed away) and we phoned them and asked how long can we wait to put in a claim and they said we can put in claim within 180 days and now we put in a claim a couple of days ago cause we paided the amount of premiums which is 8 months(the minimum amount is 6 months) But now we got a phone call saying that he passed away when we only payed three months of premiums and can't put in a claim and saying it was too early and put the phone down on us We are a family in mourning and is this a way to treat a paying client WHAT A WASTE OF ****ING MONEY THAT WE SPENT ON THE POLICY, if you want a Funeral Policy do your research before taking one out and make sure to read the very small fine print
74 replies
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