Active since May 2022
DO NOT FALL FOR THIS SCAM!!!!!! They contacted me via Instagram, said they saw me in their stories and they are running a promo for hot air ballooning and accommodation. A guy called Patrick then sent me a WhatsApp and sent me amazing pictures of accommodation and persisted that I pay immediately to secure the promo deal. I said I need to speak to my partner first then went on to ask how I would know if this isn’t a scam, we live in South Africa and we always need to be careful. He blocked me on WhatsApp and on Instagram immediately!!!!
I was assisted by a lovely gentleman called Ben, he was so efficient and friendly. Had to reschedule our appointments but he always made sure to communicate with me before hand and kept me posted with any changes. When he came to set up my router there was an issue with the line, he made sure to fast track it and technicians came out very promptly to repair and I was up and running on the same day of repair. I was very impressed by Ben’s level of professionalism and great customer service! I am hoping for a great relationship with Metro Fiber!