Bianca V

Dr. Newaj goes back on his word

Worst experience with a doctor ever. I went to see Dr. Newaj on the 18th of May 2022 for a rash I, had around my mouth for 2 month before going to see him. I came into his room, he asked me what my problem was, I pulled down my mask, he did not examine me, had one look and said it was exima, I did not spend more than 5 minutes with him. He gave me a script that treats fever blisters that was for a month, cortisone tablets for 20 days and a cortisone cream. He told me if by the time the medication is finish and my mouth not completely healed I must come back and I will not pay for the Consultation, where after he said: "But I promise you it will be healed. When the cortisone tablets was finish the rash came back, when I had 5 days of the fever blister tablets left I phoned his rooms and informed the receptionist that he said I can, come back without having to pay. She called me back to inform me there was no such note made by the doctor on my file and the doctor said he cannot remember saying to me I don't have to pay again. I, was extremely upset and decided to go back to his rooms in person and try for him to see me. I once again got told he does not remember saying so. Out of anger I tolddthe receptionist I will report him to the Ombudsman and name and shame him for it is not fair that a doctor goes back on his words. She went and told the doctor what I said, he then told her to tell me that I must leave and go see another doctor, he does not want me as a patient and his got a legal team that will take me on. I burst out in tears in the reception area, Dr. Newaj came out to collect a patients file, he saw me crying and just looked the other way and walked away. I am a single mom, with a very low income, I don't have a medical aid, the consultation and medicine cost me R1300. I just feel he does not care for patients according to the oath you take as a doctor to help patients and he only cares for the money. I will not recommend him to any one and also will not leave this matter here. Just because he did not make the note in the file and then later denies saying that to me I, had to fork out more money for another doctor. HE JUST DOES NOT CARE!!!!