Promise Z

Order online you will Receive wrong orders.

Do not order online!! They sent me a wrong order and the following day they phoned me and requested that I send it back, and they will send mines the same day. What I hate the most is the manner on how I was addressed about this, as if I am a thief and sent the wrong order to myself, I was harrassed with a thousand calls during my work hours. I was going to assist the lady and send the parcel back, mistakes happen. BUT please train your employees to be more professional, we make mistakes but don't be a pain to your customers. Now when I call the lady that my order has not been brought still, "the same lady who was calling me non stop about the me sending back the order" is giving me a cold shoulder I want my money BACK. An apology and honesty would have sorted the whole thing. So disappointed in this online purchase