Reagetswe M

Poor service and Extortion

Good day All, trust you are well. On 28 April 2020 I requested to subscribe to Huge Networks, a week later I was still not subscribed and requested a cancellation of my subscription that was on 06 May 2020.Soon after this time i moved out of my apartment and realized debit orders from Huge networks,i for a period of 2 months then reversed this debit orders.Huge Network contacted me enquiring why i havent honoured my payments and i explained that i dont reside at the residence and that ive sent a mail requesting that they dont connect me.Huge networks said they will investigate the matter and only came back to me more then 12 months later by order of a debtors clerk suing for R6000....Firstly i requested that they dont connect me due to poor service,they continued to connect me,now they claim they connected me the day before the email was sent...secondly when there was an enquiry on the account in October 2020 after i telephoncially told them about my order not to connect they continued to run the account and not stop..now im told i owe all of this money..This is unacceptable and extortion,i belive the 5/5/202 invoice date is to support their argument because i wasnt connected and why continue billing after our converstation and not investigate....Hello Peter please assist