Active since Jun 2022
Abbott has been incredible in supporting me with my journey to better control my glucose levels with their FreeStyle Libre 2. I've had two incidents, one where the sensor fell off, and one where the sensor didn't work (presumably it didn't insert correctly) and both times Abbott has replaced the sensors with expedited shipping, at no cost to me. One of these incidents occurred during the Easter holidays and I still got the replacement sensor within 4 business days, well before my second sensor was done. Amazing service, and incredibly helpful support staff. There are many CGM devices on the market, but I think I'll stick to the Libre 2 if only for the fantastic support I've received from the team at Abbott. Keep it up!
Amazing experience working with Musa at the Absa Active call center; addressed my needs promptly and with professionalism.
I started my claim today and got a call back in only a few hours informing me of my full approval, with my claim already having been sent to the repair company to contact me. It has been an absolute pleasure working with PMD each time I’ve done so, with low premiums too, cannot recommend enough!
I had an absolutely amazing claims experience. Requested a call-back for a claim and had a call within 5 minutes. Got constant SMS updates on the progress of my claim and had my claim approved and authorised within a single business day. Would absolutely recommend.