CL
Cobus L
Active since Jun 2022
2
Reviews
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Reviews
2 reviews45 months ago
Vehicle Sale
Weelee is incredibly effective at getting your personal vehicle sold. From start to end took just a few days. I'm very impressed!
134 replies
47 months ago
Mazda Edenvale - Horrible after sales/repair cover up.
Bought a second hand vehicle from Mazda Edenvale. Before the purchase, I asked about prior accidents and they pointed out the back right of the vehicle had an incident but they fully repaired it and even showed me all the body work done. About a year and a half later I took the vehicle in to Ford for a service and asked them to check all the bulbs in the car as I was going on holiday and wanted to make sure everything is in order. Ford then phoned me to ask if the vehicle was in a previous accident as they found an issue. They informed me that the entire rear right fog lamp assembly was missing and that whoever repaired the damage just covered it up with a rear reflector. I then contacted Mazda (Jason Roberts) and told them the repairs were done incorrectly and that I'd like them to replace the parts and the vehicle was sold as fully repaired. They then went on about the car is too old (4years) even though I've only had it for a year. I told them I'd be making a complaint and taking the matter further after which the sales rep, Jason Roberts, sent me a long voice note stating I shouldn't worry, they will take care of it. A month passed with no feedback. I contacted Jason again to see what's happening just to get a short, they cant help me response. They were caught lying/covering up an incorrect repair and now that I've called them out, they just refuse to assist further. I've made a case with MOISA to handle my case. I would caution anyone buying a second hand vehicle from them to have the vehicle inspected by someone else as they cover up cheap repairs but promise you the world before they have your money. Utterly shocking service and a bunch of typical thieving sales reps and sales management. Avoid this dealer.
0 replies
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