Active since Jun 2022
These people ****s you put of your money, changed their logo to just **** more people. Please do not use them I paid them in full to do my move from Witbank to Pretoria. They never pitched up took my money and if I e-mail them or whatsapp they don't answer! They promised me a refund within 30 days, I paid them in January. PLEASE DON'T USE THESE PEOPLE, THEY JUST ***** MONEY FROM EVERYONE!!!! BE WARNED!
Terrible service! Communication via whatsapp or e-mail il takes days/weeks to answer! Telephone calls don't get answerd. I booked my move 13 January 2025 and paid the full quoted amount, to be moved 29 January 2025, 4:00 am that morning they notified me that they won't make it but promised to be there the next day which also did not happen. Eventually I was told they can only help me the Saturday, 1 February 2025 but if I am not happy they will refund my payment. Then I was told a refund takes 30 days, it did not take me 30 days to pay them! For the last week I am unable to reach them for info regarding my refund. Poor, very poor service!!! Will definitely not recommend them to anyone!
Dotsure is hassle-free pet insurance, if you use the website or an agent call you it is easy to understand. My claim was settled within a day, but because of Dotsure's reputation the vet did not let me settle the account because even she knew that Dotsure is fast and reliable for payment. Thank you for keeping my 4 legged children safe