Cheryl S

THEY DO NOT CARE ABOUT MEMBERS, I CAN'T AFFORD THE GYM CONTRACT THANKS TO COVID, BUT WILL NOT CANCEL MY CONTRACT!

Go Health Gym in Fairland. Covid unfortunately has caused my income to be cut. I am trying to cancel my contract because I cannot afford the fees anymore. I sent a letter from my employer explaining this. I had to stop my debit order. They are stalling because I owe them. I borrowed money to pay and physically went in on the 13th January and paid off the debt . It was all paid up, they said they would cancel and they didn't. Now "I can't cancel my contract because the February fee was not received". WHAT DO THEY NOT UNDERSTAND ABOUT I CAN NOT PAY, MY SALARY HAS BEEN CUT?????? They do not care one bit about their members, all they care about is getting more and more money out of the members. This member is struggling to live. Having a gym membership is a "nice to have" it is not a necessity. PLEASE CANCEL MY MEMBERSHIP, I NEED TO BUY FOOD!!!!!!! RESPONED TO MY EMAILS AND DO THE RIGHT THING!!!!!!