JW
Johan W
Active since Jun 2022
3
Reviews
0
Industries
Reviews
3 reviews28 months ago
WORST CLIENT SERVICES POSSIBLE
Communication with WebAfrica is de facto impossible. I want to cancel their services. Impossible.......looooong WhatApp chats, the most ridiculous irrelevant questions and answers. In short, you are running in circles, just to through in the towel. Another two hours gone down the drain. My experience today is not the first. This is a tendency with the, Please, steer clear away from this company. Not even reasonable fees must convince you, if that is what you are chasing.
0 replies
29 months ago
bad service
I gave one star only because the system requires a star because in fact they do not earn a single star. I wanted to buy Voip services, What a mess. Telephone lines just go down. Nobody return calls, then calling again, whole story to explain all over again, then line goes down, then calling again, like a dog chasing its own tail. I spent about five hours today and I have now given up, throwing in the towel. It is difficult to puzzle out how this business is in business? Do yourself a favour, steer away. Go elsewhere. Johan Wepener
0 replies
47 months ago
INDISCRIMINATE SHORTENING OF WARRANTY ON NEW KIA
I have ordered a new Kia Picanto from Kia Paarl and on 29 April 2022 transferred the full purchase amount into their account. At that stage the car was still with Kia SA and delivered to Kia Paarl much later. On 20 May 2022 my wife and I eventually took delivery of the new Picanto. It then emerged that the warranty and maintenance plan kicked in on 29 April 2022. Surely this resulted in a three week shorter warranty and maintenance plan. Kia Paarl just ignored me irrespective of my several complaints. The salesman Juan firmly supported me, so the workshop manager Eugene but Kia Paarl just did nothing to rectify this obvious fault. To sum up: Kia Paarl put things into operation whereby the date of settling the invoice is the date on which the warranty and maintenace plan kicks in, irrespective of how long after that day you take delivery, thereby shortening your warranty et al by , in my case, nearly three weeks. And you do not need to complain ,they just ignore you.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)