Thuli M

Terrible Service

I am extremely dissatisfied with the service that your company has given to me. I bought a vehicle from you guys during Late May and traded in my old car, when the driver delivered my car, he was smoking and left his lighter in my car and took the smoking plug in port with him. He also delivered my car giving a lift to a female passenger. Imagine my disappointment buying a car and having it delivered with a passenger without my consent. The car was delivered dirty and had crumbs of food on the floor. I engaged with the sales agent directly and he promised he would take care of everything and apologized. He promised to courier the missing smoking port to my place of work over a month ago. I'm still waiting. He has been dodging me since, promising to call and he doesn't. I am extremely disappointed in your service VW Braamfontein. This was truly uncalled for and working in bad faith.