TP
Theresa P
Active since Jun 2022
3
Reviews
0
Industries
Reviews
3 reviews26 months ago
Christa of BetterBond ROCKS!
Thank you SO much to Christa Holgate of BetterBond for outstanding service and assistance with a complicated Home Loan Application. Christa's constant feedback and support, as well as dealing with my MANY questions via WhatsApp and email, showed such kindness, empathy and continual support. We really appreciate everything. HIGHLY recommended!
56 replies
38 months ago
Dotsure Pet Insurance - EXCELLENT!!!
I have been with Dotsure for Pet insurance for 10 months. They have been fantastic with assessing, processing and paying out claims - literally next day or 2 days later! The staff I have dealt with so far (Rachelle, Sibahle, Glayvia) have been professional, friendly and helpful. I appreciate the quick feedback, follow-up call and assistance. Knowing that I have them behind me, I can confidently take my pets to the vet whenever they need it, so I know they are getting the best possible care!
56 replies
46 months ago
FROM HERO TO ZERO....
What a great disappointment this company turned out to be!!! I ordered a WiBox last June, and was so impressed with the friendly service from Alan. We received it within a day and we were very happy as our Fibre ONT and our router both worked right through loadshedding. Fantastic! We were so happy that I then ordered a Lalela Power Bank, which charges my laptop for a good 4 hours or more as well. A colleague was so impressed that he asked us to get him a MiBox as well, which I duly did in October 2021. On 28 March, I contacted Arion Power, as our colleagues MiBox stopped holding a charge. I received a reply from Sales advising that the warranty period for the unit is 12 months and the battery is 6 months, and to please advise the specific fault. I replied that it is not holding charge at all, so I assume the battery needs to be replaced. Since that response, I have emailed a further 3 times!! And NO RESPONSE!!!!!!! And now, my OWN MiBox is also not holding the charge for more than an hour (using only the ONT, as our new router isn't compatible). And Arion Power simply doesn't respond to my emails. No after-sales service available, apparently!
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (33.333333333333336%)