Active since Jul 2022
Vodacom charged a '1000min Bonus Voice Bundle 50% ' at R400 to my account for two months in a row which I DID NOT AUTHORIZE to my newly upgraded contract. After a long and tiresome dispute, Vodacom finally removed the incorrect additional R400 to my monthly debit but never paid me back for their mistake. I am still expecting to be paid back R800 for their mistake.
I did an upgrade telephonically and was promised a new contract of R576 a month and was billed R1457 a month from the telephonic phone call. I followed up three times telephonically and every time I spoke to the assistants they promised they would 'sort it out' and contact the accounts departments. Three months have passed and Vodacom is still billing me R1457 instead of the agreed upon R576. The latest operator told me it is because I activated a R1000 bundle from my side that I activated on the app which I never did, I don't even have the Vodacom app. He told me there's nothing he can do about it and I am still waiting for Vodacom to pay back the money owed to me that I DID NOT activate.
This is a SCAM business, do NOT use them or allow them into your property. I asked them for a quote for top soil to protect my garden from ruining during the winter. The manager (Vincent) did not give me a direct answer or quote. Eventually we settled on 10 bags on only the dry patches at R150 a bag. Before I knew it, 3 men were spreading a very thin, ill -quality dressing over my entire lawn. I kept saying to the manager that this is not what we agreed on and he kept promising 'I wont regret it' and "well work out a special price". He then asked me to fill a bucket with lukewarm water for the apparent 'pest control' formula. While I was away, he fetched empty bags from their car (and conveniently removed their car from my property) and added the unused bags to the pile of bags that were empty. When they counted the bags used, they counted 58 bags! It is firstly impossible to have 58 bags of top soil in the small bakkie they had, and secondly my lawn is not near big enough to use 58 bags. He proceeded to write me a quote of R12000! I argued with them and called them out about this after which they bargained a 'better'' price and asked me to pay an and clear the amount as they were scared I found out it was a scam business before I paid. I read another exact review on Hello Peter and figured out they are a scam business. DO NOT USE THEM!
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