Active since Jul 2022
I have been dealing JM Venter and team for many years now. Their level of commitment is beyond comparison and they always, always go the extra mile. From sorting out municipal accounts, getting power restored, dealing with unpaid levies to helping after hours to clean up after a thunder storm, they do it. A personal touch company that grow into a true partnership.
WTP Construction installed a kitchen for me at the end of April. After only 6 weeks, the following issues can be observed: Every single door panel, drawer fronts and parts of the carcass already shows signs of swelling. None of the panels or drawers are sealed at the bottom and is swelling. All panels has chips that can be observed everywhere and is swelling. The swelling becomes more evident almost daily. I was quoted and charged for aluminum kick plates that was substituted for plastic plates with a metal plastic overlay. After logging a complaint with the owner of the company more than a month ago, 2 on site visits were executed and she admitted that the work needed to be replaced. Since then I have received no communication on timelines to resolve the issue.