Wimpie O

Balcare Installations - Bogus Company

Balcare Installations (also allinstallations) pretends to be an accredited DSTV installer. I requested support with a DSTV error after which they replaced the optical eye (cheap version LNB502) whilst charging me R1999.00 for it. When questioning them about the invoice (total amount of R4703 for the replacement of the LNB optical eye) they came with long stories and did not want to leave until payment is done. Eventually I had to make the payment (big mistake from my side) after which I called Wein (the person in charge). Then things just went from bad to worse. He could not even understand that I am questioning his difference in the price for a LNB replacement (R4703) versus a full DSTV installment of R3700.00. Upon further investigations, it transpired that they/he is not an accredited DSTV installer. Further to that, his address is also a bogus address. In conclusion, do not make use of this bogus service provider (if you can call them that). They will take your money and off they go. I am the fool in this story. Should have been more careful from the beginning.