Active since Jul 2022
Total ****!!! Do not touch!!! They take your money give you ref number and nothing after that.
Had versions experienced flying business class that the seats do not work. I sent through the official Turkish Airways my complaint. Got number TK-9952810. Was promised feedback in 7 days. Now we’ll past that and no reply. I have friends who also flying TU South Africa to Istanbul business class and have experienced same problem. Think problem with maintenance.
5 weeks ago flew business class Cape Town to Frankfurt. Misplaced my phone and glasses and both fell where the tray table is. Stewards, purser, myself and other passengers seen both but we could not get our hands in to retrieve. Purser said no worry the technical team will get it out and it will be returned. Now 5 weeks later still nothing found which highlights how inefficient and dishonest the staff is. We will never fly with this airline ever again. If this is the way they treat business class passengers no hope for anyone else if things go wrong. What you heard about Deutsche Grüntlichkeit….that is all gone in Lufthansa today.