MM
MmagoMosa M
Active since Jul 2022
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Appalling curtomer care service
The most pathetic service ever, they sent me this sms “Dear B3 Member with policy number CCBKO00345 underwritten by Clientele, there is great news, B3 as your broker has identified an alternative policy to your existing Clientele policy. RMA Life is offering B3 customers a funeral policy that offers you the same cover limit at the same premium but no premium increase for the first 12 months of your policy coming into effect. There will be no waiting period imposed. There are no additional fees.” However, in September 2025 they started debiting as follows: • R276 by Clientele • R276 by B3 (for the supposed RMA Life policy) This has resulted in duplicate deductions of R276 per month from my account since September 2025 and I only noticed now. I have sent messages to Clientele and B3 beginning of Feb, no one bothered to respond. They are the worst!
0 replies
25 months ago
Worst online shop
Worst customer service ever. I placed an order on the 28 of Feb 2024 for a cadii bag, when I followed up after the 7days delivery turn around time, I was told that they are experiencing loadshedding, since then haven't heard any thing from this shop my emails are being ignored.
0 replies
46 months ago
pathetic customer service & protocols
I bought a Q528 kids smar****ch online from Ripe Pickings which does not bind to my phones. I requested that I need to return the smar****ch a month ago for a refund and they gave me a run around, they requested videos for proof that the watch is not binding to any on the Apps on my phones, which I sent. After a month following up they are now saying that I can send the the watch they will check for defects. Meaning I have to pay a courier company to return the watch to their offices for them to check if it has any defects which then I will have to pay again for delivery should they find no defects with the watch. I am so disappointed with their services. Buying form them is a risk, they refuse point-blank when it comes to refunds.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)