RB
Reinhardt B
Active since Jul 2022
2
Reviews
0
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Reviews
2 reviews2 months ago
Informative, patient...
Informative, patient, friendly, excellent customer handling skills with competitive product prices.
53 replies
30 months ago
Bad Workmanship
Contrary to the good reviews they've received. These are not mechanics who go out of their way to assist you. Not worth their salt. Having the car with them almost an entire 7-day week, for a 2-3 hour job. They couldn't even keep me updated. As client, I always had to ask for an update. Bad workmanship, in that they never kept all parts they removed from vehicle. AFTER I expressly informed them to keep all parts they take out. For me as the client to validate the work done. and see what was removed/repaired. No handshaking when receiving your vehicle, I even had to call them out to the vehicle to insert a bolt they lost unmounting the Air filter. Utterly disgusted, thinking people like this doing negligent work on motors, and not returning everything in the motor they've unmounted. Makes one question their work ethics. Those reading bad reviews also, don't waste your time and money with these people. And they are pricy compared to others. For good work, I don't mind paying, but should leave someone with peace of mind. Cost me 4.5K just to replace a water reservoir and thermostat housing, small hose and clamp and caps. Just the labor alone was half of the bill. Exorbitant! After I tested the vehicle, now the radiator doesn't even come on. Something I'll have to remedy now, as they claim, but it wasn't part of what they worked on. And only cover the parts they worked with. One red flag already for me should have been, how do you quote on a thermostat to be replaced? Only to alter the quote and find later that the entire thermostat housing needs to be replaced. Hint! The thermostat is situated INSIDE the thermostat housing, yet you wanted to originally replace the thermostat only, but couldn't see you needed to replace the housing also? I'm lost for words on *********** mechanics who just want to make quick bucks.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)