Lebogang N

Our experience at Ocean villa

We booked Ocean villa resort for our family vacation from the 8th - 11th of January 2024. When we arrived at the venue to our surprise the rooms looked like nothing we saw on their website. The furniture was very old and ugly the rooms had a damp smell. The outside area was also dirty. The garage doors were opened throughout our stay and the inside was filled with old, dirty things, it was not a pleasing sight . To top it all their facility manager named Eugene Catherine was rude and disrespectful to some of our family members, he found them in the pool area on our last night and instead of asking them politely to leave as it was already late he spoke to them in a demeaning and disrespectful tone. The only good thing about the place was the cleaning staff and the lady security working at the gate, they were very friendly and helpful.