HV
Heleni S
Active since Jul 2022
3
Reviews
0
Industries
Reviews
3 reviews37 months ago
Not delivering
They let you know that your package will be delivered today between 8AM and 5PM then they don't deliver. when you phone customer service they give you a lame excuse. Examples of the excuses: 1. Gate closed could not deliver (I have a camera and I checked the footage, there was no RAM vehicle) 2. Roads was flooded could not get to delivery address (I stay in town there is no gravel roads that can be flooded) 3. They are still on their way and then she cut me off. Someone did phone me back saying that my package will be delivered in the next 10 to 15 min. It is now half an hour later and still no package. I receive a lot of packages on a daily bases and RAM is the only courier serves that doesn't deliver as promised. And I excused them the first and second time but today is the third time, so it's hard for me to believe their empty excuses.
106 replies
45 months ago
Great service
Quick delivery, good after sales service. And I love the sugar free range.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)