P
Palesa
Active since Jul 2022
2
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2 reviews17 months ago
Great customer service !
I have been a member of this scheme since April 2024 and each time I have made calls to enquire about something, I have been met by such good customer service from the consultants. This time even better ! I had called with an emergency around 2am and told the consultant I will be going to the hospital to get help with my situation. I ended up not going to the hospital. At 4am she called me to check on the progress since she was expecting a call back from me to get the authorization code but I missed the call since I had fallen asleep. This evening at 7pm, 17 hours since I called, she called me back to check if I was okay and managed to get the help I needed. I am so grateful for that humane act because she could have easily forgotten about me. So grateful Tutu.
0 replies
47 months ago
Good, Mpho Marutla did his best to make me a happy customer
Good, Mpho Marutla did his best to make me a happy customer. Satisfied with the service.
1 reply
Review Distribution
5 Star
1 (50%)
4 Star
1 (50%)
3 Star
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2 Star
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1 Star
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