AS
ALEXANDRA S
Active since Aug 2022
7
Reviews
0
Industries
Reviews
7 reviews31 months ago
Freddy Jeans
I git my first pair of Freddy jeans 3 years ago and absolutely loved them. Last year I saved, waited for a good special and bought 2 pairs for the price of one. Still cost me R2500 for 2 pairs of jeans! 😱. 6 months later I noticed that there was a slight ladder at the back by the belt loop. I went back to the Freddy Shop in Fourways mall and asked if they could address this problem. Lady took photos and sent to her manager. Got a call 3 days later and she said she has reviewed and sorry they can’t assist. Blaming the problem on maybe my nails. 😂😂😂. Let me just explain, I don’t at all and never have long nails, and I am very aware and very specific with the care instructions for my Freddy’s, following every step of those instructions perfectly. I do recall that the security tag that they have on their items are usually placed at on of the belt loops so I believe that it’s due to that. Freddy manager replies “ No it’s my nails” even though I sent her a picture of my short nails. 😂😂😂. Well not the second pair are doing the same but not bothering or worth the argument. Freddy - I am one of those customers that no matter the cost, if I love and am happy with something, I stick to it, support the brand all the way and buy and very loyal. WELL GUESS WHAT. No more. You are full of excuses and your quality is no longer the same as before since you have changed management. Your pants are definitely not the original Freddy’s anymore and your prices have escalated for a poorer quality product. I have moved on. I will surely advise everyone I know about that too.
0 replies
36 months ago
Woodford Car Hire
Woodford - always professional and always accommodating. Good cars and good experience with them always.
53 replies
38 months ago
Woodford Good Service
Service is great. Manager is very helpful. Car was clean and good
56 replies
39 months ago
Biggest Fan to No Longer a Fan
I was always a fan of Woodford and have booked ALL my car rentals with Woodford since I discovered them early last year. My last trip to Cape Town in November last year I again as per usual booked my Rental with them. Upon my arrival (my flight was delayed by 1 hour), the car type I usually book was not available, so they gave me a BMW instead which I honestly did not realise till I got to the car that the driver brings up from their parking lot. He quickly assisted me to pack my bags in and said that an inspection was not required as the car is brand new. I was surprised and even said to him that the car was not for me. He said it is what they requested from the office. I was running late already due to the delays and had to get to my meeting. I just took the sheet from him which he did not sign off. When returning the car, they then billed and took off my credit card a value amount for having fixing right rear rim without so much as a call confirming if I was aware of it. On the Monday I called to speak to the branch manager to discuss and sort this misunderstanding out. He wasn't in as he was on leave, I left a message to ask for him or alternative manager to call me back to urgently arrange for this to be sorted out. Till today not one phone call back to address my query and no refund even though I had explained to the Woodford person that there must be a misunderstanding and I needed someone to sort it out urgently. I can honestly say that the amount of milage I did with the car and the places I parked that I definitely did NOT damage the car rim as I would have known if I had. I was already uncomfortable and EXTRA CAREFUL with having to drive this fancy BMW as it was. I had so much trust in them as previously I had always received such amazing service and never had any issues. I am still waiting for your call; Woodford and I am insisting on the amount you just deducted off my Credit Card, without as much as a warning or call.
132 replies
43 months ago
Woodford Kind Shaka Airport
Great Service as always. Professional, quick and nice cars
133 replies
44 months ago
Woodford Car Hire Cape Town International
Communication is awesome. Customer service is excellent, staff friendly and helpful and vehicles are well maintained. Overall a very pleasant and professional experience.
133 replies
45 months ago
Woodford car hire
Great customer service and friendly staff .
134 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
2 (28.571428571428573%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
1 (14.285714285714286%)