Nolo M

Worst Aluminum Supplier ever!!

Worst Aluminum Supplier!!! We are recently renovating our house and Van Acht supplied all the windows and doors for our outbuilding. We have had the worst service from a company that is so renowned in wooden doors that it’s aluminum division is nothing short of disappointing. We had terrible service from the day they came on site for measurements to supplying incorrect measurements resulting in doors for the same room with different heights and mixing up the measurements of the doors, to doors not closing properly when they came to instal. There is a long laundry list of snags from our architect that still need to be addressed, having given them the opportunity to take back the doors to manufacturing which took another 5 weeks to doors coming back with scratches and broken or sub standard beadings on the doors. The alignment on the panels was problematic for 7-9m sliding doors with plastic fillers that are protruding and not installed flush. This is the worst supplier we have dealt with so far and their workmanship and quality in aluminum is nothing short of appalling!!