Active since Sep 2022
Please assist, we bought a BP10S-G - 10KVa LPG/NG Gas Generator on the 19th May 2023. The generator took about a month to get installed. When installation day came (15 June 2023), it was installed at a wrong place, it worked for approximately 45 minutes and stopped ever since. We then went to their offices after arguments on the phone with them as we wanted it to be uninstalled and to get our money back. We were given the run around after stating our case with the sales person. Today (23 June 2023), they sent us a letter from the lawyers threatening to take us to court. The machine is still under warranty and has not operated since. It is installed outside the house, which makes it unsafe for theft, it is loud and it was advertised as a "silent generator. We are on our 8th day of 14 of their return/refund policy. I sent them an email which I think it is the reason why they want to take us to court now. Please assist.
My mother is a widow, so my fathers property needs to be registered in her name as they were married ICP, now Huurkor added in the levy account, the legal fees which were paid already to the attorneys which were collecting the then outstanding levy fees on property. Now that the transfer needs to happen they hike up the levy account with attorney fees which were never hired by the owner. All of a sudden I get calls from people asking if I want to sell the place as the account is in "arrears". It is said, that is how they take the peoples properties. You will think they are helping you get out of debt whereas they take your property and sell it to the highest bidder.