Based on recent customer reviews, Huurkor receives overwhelmingly negative feedback across its property management and rental services. Tenants consistently report severe difficulties recovering deposits after vacating properties, with many describing unexplained deductions and prolonged delays. Communication from agents and portfolio managers is widely criticized as unresponsive, rude, and unprofessional, with specific staff members named repeatedly. Maintenance requests go unresolved for months, and basic property management duties such as access control and inspections are poorly handled. Multiple reviewers warn prospective tenants to avoid this agency entirely.
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Huurkor receives overwhelmingly negative feedback across its property management and rental services. Tenants consistently report severe difficulties recovering deposits after vacating properties, with many describing unexplained deductions and prolonged delays. Communication from agents and portfolio managers is widely criticized as unresponsive, rude, and unprofessional, with specific staff members named repeatedly. Maintenance requests go unresolved for months, and basic property management duties such as access control and inspections are poorly handled. Multiple reviewers warn prospective tenants to avoid this agency entirely.
Huurkor has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Huurkor across 384 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They have the worst agents. I had the unfortunate pleasure of having to deal with Dumisani. where to start?? Poor communication: He will request documents and you will send him. He will come back 3 days later and ask for same documents and you will share with him again. He will come back after a week and tell you that he has not received your documents. You will send AGIN and then he will tell you he recived your documents a week ago, he does not know why it has not been processed. He will send a whatsapp at 20:01 on a Tuesday and tell you to come and view at 09:00 on a wednesday. Like you do not have to make arrangements at work You will send him whatsapp telling him you cant make 9am because you have to go to office first and make arrangemtns. He will not reply you. You will call him at 09:11to let him know you on the way and he will say you not serious and hang up on you. All that up and down for absolutely NOTHING. PLEASE STAY AWAY FROMM THEM. YOU ARE GONG TO WASTE YOUR TIME.
1 reviews | Active since Jan 2020
They have the worst agents. I had the unfortunate pleasure of having to deal with Dumisani. where to start?? Poor communication: He will request documents and you will send him. He will come back 3 days later and ask for same documents and you will share with him again. He will come back after a week and tell you that he has not received your documents. You will send AGIN and then he will tell you he recived your documents a week ago, he does not know why it has not been processed. He will send a whatsapp at 20:01 on a Tuesday and tell you to come and view at 09:00 on a wednesday. Like you do not have to make arrangements at work You will send him whatsapp telling him you cant make 9am because you have to go to office first and make arrangemtns. He will not reply you. You will call him at 09:11to let him know you on the way and he will say you not serious and hang up on you. All that up and down for absolutely NOTHING. PLEASE STAY AWAY FROMM THEM. YOU ARE GONG TO WASTE YOUR TIME.
1 reviews | Active since Jan 2020
Huurkor's incompetence is staggering. Imagine ending a rental mandate only to find out the keys they give you don't even open the door to your own home. This was my reality. On top of this logistical nightmare, I found damage in the property that they either caused or ignored. Their two most basic jobs are to manage access and protect the property. They failed at both. I had to terminate our agreement immediately. Save yourself the hassle and property damage. Look elsewhere.
1 reviews | Active since Jan 2020
Huurkor's incompetence is staggering. Imagine ending a rental mandate only to find out the keys they give you don't even open the door to your own home. This was my reality. On top of this logistical nightmare, I found damage in the property that they either caused or ignored. Their two most basic jobs are to manage access and protect the property. They failed at both. I had to terminate our agreement immediately. Save yourself the hassle and property damage. Look elsewhere.
1 reviews | Active since Jan 2020
Huurkor handed our levies account to Du Plessis and Eksteen in 2022. Payment was completed in full in January 2023. Paid up letter received yet the judgement was never rescinded. Huurkor hands over clients yet doesn't take the time to ensure the process is closed off properly like the way it was opened. We are fighting with Huurkor attorney to remove the judgement when it should be Huurkor. We are from No 26 Pendoring Park, estate was managed was Huurkor. You cannot ruin a person's life and credit health even after you have received your payment.
1 reviews | Active since Jan 2020
Huurkor handed our levies account to Du Plessis and Eksteen in 2022. Payment was completed in full in January 2023. Paid up letter received yet the judgement was never rescinded. Huurkor hands over clients yet doesn't take the time to ensure the process is closed off properly like the way it was opened. We are fighting with Huurkor attorney to remove the judgement when it should be Huurkor. We are from No 26 Pendoring Park, estate was managed was Huurkor. You cannot ruin a person's life and credit health even after you have received your payment.
1 reviews | Active since Jan 2020
Rent agent Cynthia Letlape. Very rude, unprofessional and direspectful. I sent 3 email in 2 consecutive days without a response. I call her demanding my property keys and she says she doesn't answer to me and will put the phone down so i talk alone
1 reviews | Active since Jan 2020
Rent agent Cynthia Letlape. Very rude, unprofessional and direspectful. I sent 3 email in 2 consecutive days without a response. I call her demanding my property keys and she says she doesn't answer to me and will put the phone down so i talk alone
1 reviews | Active since Jan 2020
Buy a property managed by them at your own risk. Portfolio manager does not respond to emails or answer phone, you will be sent from pillar to post to get issues resolved and still get ignored, all they do is collect levies but do not provide service, i pay for security but the gate system has not worked for over 10months since iv been here. Buy a property managed by huurkoor at your own risk
1 reviews | Active since Jan 2020
Buy a property managed by them at your own risk. Portfolio manager does not respond to emails or answer phone, you will be sent from pillar to post to get issues resolved and still get ignored, all they do is collect levies but do not provide service, i pay for security but the gate system has not worked for over 10months since iv been here. Buy a property managed by huurkoor at your own risk
1 reviews | Active since Jan 2020
We rented a flat in Pretoria and moved out a month ago. When moving out they did an inspection and said to wait 21 days to get the deposit back. It past that date, so called them a few times to hear what the delay. They asked for more documents that we have sent to them, but now they said they can't pay it back till the owner done checking the flat. They can't give a time periode how long that will take and have a few excuses already why the full deposit won't be refunded. I have the before moving in pictures and moving out pictures, even the inspection document when moving in and out. There no reason for them to keep the deposit back. Will never ever hire a place from them again! STAY AWAY
1 reviews | Active since Jan 2020
We rented a flat in Pretoria and moved out a month ago. When moving out they did an inspection and said to wait 21 days to get the deposit back. It past that date, so called them a few times to hear what the delay. They asked for more documents that we have sent to them, but now they said they can't pay it back till the owner done checking the flat. They can't give a time periode how long that will take and have a few excuses already why the full deposit won't be refunded. I have the before moving in pictures and moving out pictures, even the inspection document when moving in and out. There no reason for them to keep the deposit back. Will never ever hire a place from them again! STAY AWAY
1 reviews | Active since Jan 2020
Hi All, We are struggling to get our money out of them as they are saying they have no money. The work was completed on the roof and they asking for more quotes....but they have no money. Please can someone help them so they can pay the service providers Disappointed and unhappy.
1 reviews | Active since Jan 2020
Hi All, We are struggling to get our money out of them as they are saying they have no money. The work was completed on the roof and they asking for more quotes....but they have no money. Please can someone help them so they can pay the service providers Disappointed and unhappy.
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